eHarmony Help Pages

eHarmony Customer FAQ, Forum, and Online Help Desk

eHarmony Help @ help-singles.eharmony.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 1pm
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Recent eHarmony help topics searched

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I want to meet someone from Scotland.
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I signed to get first month free and got charged the full amount at the end of the firs...
I can't login to my account *Im a payed membership *I wont a refund, i haven't been abl...
I canceled about * weeks after signing up. Why are you charging my credit card. May *. ?

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eHarmony Online Help at help-singles.eharmony.com - Info & Stats

Help desk addresshttps://help-singles.eharmony.com/app/home
Call-back availableNO
Department you interact withCustomer Service
Help desk hoursMon-Fri 6am-midnight PST
What is the busiest time for help1pm
Average turnaround time10
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating67%
Quality of help rating65%
Votes for online help368
When this was last updatedWed Jul 08 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number844-527-7421

eHarmony Help Pages: What to Know

This is the eHarmony help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for eHarmony's best customer help page or faq or forum, this is the best entry point according to 85,188 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (844-527-7421) which we show above. Sometimes when you dig through the various help topics and volumes on help-singles.eharmony.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from eHarmony agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting eHarmony: General Information

eHarmony has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with eHarmony using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 844-527-7421 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like eHarmony.

Do eHarmony and GetHuman work together?

GetHuman has no relationship with eHarmony and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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