Zulily Help Pages

Zulily Customer FAQ, Forum, and Online Help Desk

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Zulily doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent Zulily help topics searched

Good morning. Please advise when the items I ordered will ship, order * **********. Tha...
I do not know my password.I have repeatedly done the “forgot email” & it says you will...
Delivered item is damaged
Sent two items both wrong size
I have been trying to place an order and when i put in the info for shipping, I keep ge...
I have * charges, but have * order, one for **.** and one for **.** on zulily...
Trying to place an order. Said to contact customer support
I didn’t receive an email for my order. I have no information whatsoever about my order...
I need to know where my order ********** is. I haven’t gotten an email, poor customer service
I am unable to login to my account. I clicked forgot password and the link that is sent...
i received a cancellation email for all my orders, and i didn't ask for that.*please wh...
lately, all my orders get cancelled, and i didn't request for it. don't know what to do...
lately, when i order something my order get cancelled. i did not request that.*please t...
Order* *********** has shown delayed since September *****Please refund
Notified when delivery will be arriving,want ups to ring doorbell when they come. TH...
I have received promotional emails from Zulily for many years. Today I attempted to loo...
I’m just making sure my recent order went throught to u guys

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Zulily Help Pages: What to Know

The Zulily help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for Zulily to share, but we can point you in the right direction. In the last 12 months, 15,384 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for Zulily customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, Zulily has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Return an Order. Hopefully, Zulily will build a web-based presence soon to address common problems and questions. Given that Zulily does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting Zulily: General Information

Zulily doesn't have an online help desk for customer service, but you can call them on the phone. In total, you can communicate with Zulily using 2 different media: phone, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-779-5615 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Zulily.

Do Zulily and GetHuman work together?

GetHuman has no relationship with Zulily and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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