Zoom Help Pages
Zoom Customer FAQ, Forum, and Online Help Desk
Zoom Help @ support.zoom.usCustomer Help
- It takes an average of 37 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 1:15pm.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Zoom and talking to a real human being instead of searching their help site for answers.
Recent Zoom help topics searched
My zoom account only shows foreign countries time zone. I need US time zone only. How...
My camera does not work? I have restarted computer , uninstalled and reinstalled app an...
I am not able to set video background.I hav i* with win **..laptop
I want to download all my videos from your server as there are *.* gigs of them one at...
I tried to uninstall the zoom app from my hp Chromebook and it went into a loop
I made a transfer over ** hours and it hasn’t shown up in the bank account over there h...
My email is *****@***.com. I opened an account under my name LaVerne Hughes, using the...
I set up a meeting for this evening at *:** pm I got a passcode but did not get a link...
With a laptop or an ipad, we use zoom for our church service. During this service, we s...
There are no options available to test my audio, microphone, etc. I've never used Zoom...
I just opened a second zoom account because my original account was blocked I think due...
I couldn't sign in in my zoom account,,,, it seems trouble always!fix it asap
I was charged for a zoom call that was never made
We have a Pastor who performed a family wedding. He has shared the link with us. I can...
I'm using Zoom for my class and teacher is the only one who uses video, we students tur...
I am trying to set up a zoom meeting for ******** *.** pm central time
If I try to schedule a meeting * on * at **:** a.m. for a *:** meeting, it will show up...
Zoom Online Help at support.zoom.us - Info & Stats
Help desk addresshttps://support.zoom.us/hc/en-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time37
Rank amongst all ways to reach them2
Other means of communicationphone, web, chat
Communication customer rating93%
Quality of help rating88%
Votes for online help30
When this was last updatedMon Apr 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-799-9666
Zoom Help Pages: What to Know
This is the Zoom help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Zoom's best customer help page or faq or forum, this is the best entry point according to 72 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-799-9666) which we show above. Sometimes when you dig through the various help topics and volumes on support.zoom.us, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Zoom agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Zoom: General Information
Zoom has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Zoom using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-799-9666 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Zoom.
Do Zoom and GetHuman work together?
GetHuman has no relationship with Zoom and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.