Zoom Customer Service Issues

Archive 3

The following are issues that customers reported to GetHuman about Zoom customer service, archive #3. It includes a selection of 3 issue(s) reported August 9, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I'm experiencing issues with using Zoom ever since updating my Mac OS to Mac OS Ventura V 13.4.1. The Zoom desktop application no longer works. I attempted to uninstall and reinstall it, but I keep getting a message saying "The installation failed." The information from Zoom has not been helpful in resolving the problem. Getting assistance from Zoom's technical support team has also proved difficult as it's almost impossible to reach a human for help.
Reported by GetHuman8554952 on الأربعاء ٩ أغسطس ٢٠٢٣ ١٨:٥٦
I recently had to reinstall my operating system (Windows 10), and as a result, Zoom and other software I pay for were removed from my computer. I am in need of assistance to reinstall Zoom. My name is Susanne Garmsen, and my contact details are as follows: [redacted], [redacted]. Re-establishing Zoom is crucial for my enterprise, as the lack of access is causing monetary losses. I would greatly appreciate any help with this matter. Thank you.
Reported by GetHuman8572203 on الجمعة ١٨ أغسطس ٢٠٢٣ ٢٠:٤٣
I am having trouble with Zoom Lifestyle after previously signing up. I no longer use the service, but it continues to deduct my airtime. The number affected is [redacted], which is currently blocked. However, Zoom Lifestyle still manages to access [redacted] and [redacted], depleting their airtime. This situation has led me to only recharge my phone lines in emergencies due to Zoom consuming all my airtime. I kindly ask the admin for assistance in resolving this problem. Thank you for your help.
Reported by GetHuman8631335 on الجمعة ٢٢ سبتمبر ٢٠٢٣ ٢١:٥٤

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