Zillow Help Pages

Zillow Customer FAQ, Forum, and Online Help Desk

Zillow Help @ zillow.zendesk.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Recent Zillow help topics searched

I own several rental properties and have one up for sale via an agent. However, I need...
I am a renter and trying to complete the sign up portion that I had started a few weeks...
i had a similar issue. i am selling my house myself, no agent. I TRULY feel Zillow disc...
I recently wrote in with * issues, one was a picture of a truck as the street view that...
I was thinking about listing my house. So I looked on zillow for value of my home. And...
When I click on "Send Message" to an owner's listing the message is not being sent. I w...
Cannot find my listing for - ***** Harbour Links Unit B Florida *****.
I am the treasurer of Cranes Landing East HOA in Groveland Fl. *****. Zillow has p...
My phone number is connected to someone else's property and I keep getting text message...
We listed a Sale by Owner and the listing is still not live. We have been trying to lis...
I need help with filling out an application on Zillow. The identity verification is inc...
I have rental properties that I advertise on your website. Right now I have * propertie...
my listing was removed by crystal
it says my account was disabled. I just paid. I need to get an bv explanation. about bv why
Good morning, I listed my home on Zillow last Sunday and have not seen it posted yet. I...
My husband submitted an application and sent me a co-applicant application to fill out...
Wrong credit score linked with account

Get help with my issue

Zillow Online Help at zillow.zendesk.com - Info & Stats

Help desk addresshttps://zillow.zendesk.com/hc/en-us/requests/new?ticket_form_id=39140
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time10
Rank amongst all ways to reach them4
Other means of communicationemail, phone, web
Communication customer rating95%
Quality of help rating73%
Votes for online help712
When this was last updatedMon Aug 08 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number206-470-7000

Zillow Help Pages: What to Know

This is the Zillow help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Zillow's best customer help page or faq or forum, this is the best entry point according to 69,450 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (206-470-7000) which we show above. Sometimes when you dig through the various help topics and volumes on zillow.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Zillow agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Zillow: General Information

Zillow has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Zillow using 3 different media: email, phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 206-470-7000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Zillow.

Do Zillow and GetHuman work together?

GetHuman has no relationship with Zillow and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Zillow Contact Info

Other Company Help Desks

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!