Zillow Help Pages

Zillow Customer FAQ, Forum, and Online Help Desk

Zillow Help @ zillow.zendesk.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 3pm
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Recent Zillow help topics searched

We are working to buy a house and we were to close tomorrow and the seller is stalling...
The lease site is not offering edits for each paragraph. Not at all for paragraph H and...
When I tried to enter my address to start a "for sale by owner" add it came up with...
I posted my house and the wrong pictures got posted on there... it must be pictures fro...
My FSBO hasn’t posted and it’s been over ** hours
I want photos of my home I purchased in July of **** taken down off your site.
I have a listing ** Garden Street Southampton and it says it in For closure and it’s no...
My house (*** se * street, ft lauderdale, fl) is on the market For Sale and For Rent. B...
I am being charged for a listing that is deactivated need help
I have a paid rental listing that I have listed and rented out using zillow before with...
I listed my home for sale by owner on Monday and it's still not showing online. Can you...
I had listed my beach cottage on Zillow during which time I had negotiated with a buyer...
My house is **** buckingham dr liberty mo how do I get you to raise the price up I upd...
Why does Zillow show my house at *** Park Lake Circle in Orlando rent value $**** when...
I own the home at **** E. Kenosha Court, Floral City, Florida. It was recently posted...
Your site is telling me my listing is twice what the other listings are in price, I gue...

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Zillow Online Help at zillow.zendesk.com - Info & Stats

Help desk addresshttps://zillow.zendesk.com/hc/en-us/requests/new?ticket_form_id=39140
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time10
Rank amongst all ways to reach them4
Other means of communicationemail, phone, web
Communication customer rating90%
Quality of help rating68%
Votes for online help717
When this was last updatedMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number206-470-7000

Zillow Help Pages: What to Know

This is the Zillow help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Zillow's best customer help page or faq or forum, this is the best entry point according to 69,450 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (206-470-7000) which we show above. Sometimes when you dig through the various help topics and volumes on zillow.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Zillow agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Zillow: General Information

Zillow has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Zillow using 3 different media: email, phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 206-470-7000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Zillow.

Do Zillow and GetHuman work together?

GetHuman has no relationship with Zillow and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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