Zillow Help Pages

Zillow Customer FAQ, Forum, and Online Help Desk

Average time to fix: (10 hours)
Busiest time: 9:30am
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Recent Zillow help topics searched

My listing has a satelite picture and not the pictures uploaded
my account was locked i don't know why...
You value evaluation of my home is unrealistic. Currently it is $***,***ast month it wa...
I have Two accounts and need to combine them*Rather Take *** Ixora Ave in Ellenton I ha...
I need to activate or reactivate my Agent Hub and Premier Agent account - can you pleas...
I can't login to my zillow page. What is my login email? And I wanted to know why I hav...
We have a studio guest-house listing at: ****** Chiquita St. Toluca Lake, CA *****.* We...
Zillow has inaccurate, out of date rental solicitation information showing for a room i...
OUT LISTINGS IN LONG BEACJ CA HAVE DISAPPEARED FROM ZILLOWS PLATFORM*
I need to get my house removed from the foreclosure list on Zillow *My mortgage company...
My house at ***** Bosal Circle, Auburn CA was listed for rent. I used my computer to se...
I am landlord for *** W.*th St.Tempe Az.*****.*I placed my home with Zillow ** days ago...
The pictures on my for sale by owner listing recently defaulted back to the pictures th...
My house shows as off market. And, I did not change it.
Hi,**My home is currently listed for sale by an agent (** Hillcrest Avenue, Blackwood...
I emailed zillow last night. I now know my acct has been hacked. The house at *** W...
I have a rental @ **** N Mesquite, San Antonio ,TX *****. MY NAME IS HENRY C DELGADO...
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Zillow Online Help at zillow.zendesk.com - Info & Stats

Help desk address
https://zillow.zendesk.com/hc/en-us/requests/new?ticket_form_id=39140
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
10
Rank amongst all ways to reach them
4
Other means of communication
email, phone, web
Communication customer rating
88%
Quality of help rating
66%
Votes for online help
718
When this was last updated
Wed Mar 25 2020 10:00:00 GMT+0000 (UTC)
Best phone number
206-470-7000

Zillow Help Pages: What to Know

This is the Zillow help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Zillow's best customer help page or faq or forum, this is the best entry point according to 69,450 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (206-470-7000) which we show above. Sometimes when you dig through the various help topics and volumes on zillow.zendesk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Zillow agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Zillow: General Information

Zillow has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Zillow using 3 different media: email, phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 206-470-7000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Zillow.

Do Zillow and GetHuman work together?

GetHuman has no relationship with Zillow and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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