Ubisoft Help Pages

Ubisoft Customer FAQ, Forum, and Online Help Desk

Average time to fix: (36 hours)
Busiest time: 9:30am
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Recent Ubisoft help topics searched

i bought anno **** and it isn't in my uplay client
I went to the store and sent **$ to get the battle pass and after I made the transactio...
I bought ** dollars worth of rainbow six credits but it still hasn’t been added in game...
Purchased a game and we never got it
I bought a microtransaction for, for honor for ** pounds to get ***** steel and i haven...
Everytime I go to launch R*, it starts to launch, but then forces my computer into sayi...
hello, i lost my codes from the " * code verification". *so i need new ones, can you he...
My Ubisoft account has been hacked all the way in United Kingdom and I live in the Unit...
So im trying to buy a operator with actual money contained in my steam account. And its...
I was playing an ice duel with my ** year old son as my partner when he noticed a very...
Hi please help me, because I entered my original password after logging out and it said...
I was trying to sign into uplay for the first time but my Ubisoft password wouldnt work...
I download the Just Dance app and about * days ago I purchased the subscription for one...
Could you change the spelling of the new operator to Kalli instead of Kali?
You should Change your rank experience, when you play a ranked match and win for rounds...
I purchased an AMD graphics card that comes with a free copy of one of your games. The...
I have tried playing rainbow six siege for * days now and can’t because i keep getting...
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Ubisoft Online Help at support.ubi.com - Info & Stats

Help desk address
Call-back available
Department you interact with
Technical Support
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
chat, phone, web, facebook
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Sat Feb 15 2020 10:00:00 GMT+0000 (UTC)
Best phone number

Ubisoft Help Pages: What to Know

This is the Ubisoft help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Ubisoft's best customer help page or faq or forum, this is the best entry point according to 35,280 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (919-460-9778) which we show above. Sometimes when you dig through the various help topics and volumes on support.ubi.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Ubisoft agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Ubisoft: General Information

Ubisoft has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Ubisoft using 4 different media: chat, phone, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 919-460-9778 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Ubisoft.

Do Ubisoft and GetHuman work together?

GetHuman has no relationship with Ubisoft and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Ubisoft Contact Info

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