Twitter Help Pages

Twitter Customer FAQ, Forum, and Online Help Desk

Twitter Help @ support.twitter.com
Customer Help
Average time to fix: (52 hours)
Busiest time: 9am
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Recent Twitter help topics searched

Since the afternoon of March **, ****, suddenly the photo views of any post we made hav...
My account is hacked and so is the email attached. My number has been removed. Someone...
I want to get signed back into my Twitter account under my new gmail account and phon...
I deleted my gmail account that's is used under my Twitter account and I suht of the...
I have been trying to contact Twitter so that we can get our account accessed for Civic...
i reported my friend pictured but it still showing
hi i forgot my twitter password to my twitter account and the email that was registered...
Hi Sir,*"my account is suspended and is not permitted to perform this action."*I did no...
Hi, My Twitter account was linked to my old work email address but when I changed jobs...
Twitter suspended my account going on two weeks now. I’ve emailed them multiple times a...
My account was suspended January *. Even though I have appealed several times and I can...
Other people can't follow me. Once they follow, it turns unfollow automatically. My fol...
ghost banned * shadowbanned
I have been ghost banned for no reason and none of my friends see my tweets on their ti...
My Twitter account get suspended and it has been * weeks now and I have yet to receive...
uses got my * reports but the picture still there cannyou kindly remove it or do you wa...
Hello. Please help me retreive DMs on my twitter account. I need something to do do wit...

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Twitter Online Help at support.twitter.com - Info & Stats

Help desk addresshttps://support.twitter.com/forms/signin
Call-back availableNO
Department you interact withTechnical Support
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time52
Rank amongst all ways to reach them2
Other means of communicationphone, web, twitter
Communication customer rating93%
Quality of help rating55%
Votes for online help231
When this was last updatedThu Apr 08 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number415-222-9670

Twitter Help Pages: What to Know

This is the Twitter help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Twitter's best customer help page or faq or forum, this is the best entry point according to 108,060 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (415-222-9670) which we show above. Sometimes when you dig through the various help topics and volumes on support.twitter.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Twitter agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Twitter: General Information

Twitter has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Twitter using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 415-222-9670 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Twitter.

Do Twitter and GetHuman work together?

GetHuman has no relationship with Twitter and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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