Sunpass Help Pages

Sunpass Customer FAQ, Forum, and Online Help Desk

For Customer Care
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Sunpass doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent Sunpass help topics searched

I lost my credit card on file with Sunpass and I now have a new credit card number How...
I want to dispute a transaction, my sunpass is on my windshield, but the company is no...
I am being told that a plate and car belongs to me and have provided documents from DMV...
How can I get to my account , every time they say that I dont have an account I been w...
I have put my transponder number in, my account number in, etc. and Sunpass app is not...
I keep receiving notifications from toll by plate to pay for tolls that have already be...
Still being charged toll by plate fees even though I have a sunpass and now I have a r...
New car. Need to change info and need new decal
Account * *********toll permit ******Nissan Kicks *****plate-*****z*My handicapped toll...
Trying to find out if I can use my sunpass in a rental car in Massachusetts and Rhode I...
My name is Georgina Mansfield and I revived a unpaid toll pass for a ‘Van’ I don’t own...
I was informed by email that I need to update my credit card. How do I do it?
How do I update my credit card?
Can I use my transponder from my car on a rental?
I activated my Sun pass on my Sun pass account yesterday and it did not register when I...
The sticker says place on inside.*But the inside won’t let the code be seen!
Received invoice for $**.** plus *.** admin charge for Nov **. I live in Pensacola FL a...

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Sunpass Help Pages: What to Know

The Sunpass help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for Sunpass to share, but we can point you in the right direction. In the last 12 months, 8,718 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for Sunpass customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, Sunpass has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Update Account Info. Hopefully, Sunpass will build a web-based presence soon to address common problems and questions. Given that Sunpass does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting Sunpass: General Information

Sunpass doesn't have an online help desk for customer service, but you can call them on the phone. You can only get help from Sunpass one way that we know of and that is by phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-865-5352 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Sunpass.

Do Sunpass and GetHuman work together?

GetHuman has no relationship with Sunpass and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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