StubHub Help Pages

StubHub Customer FAQ, Forum, and Online Help Desk

Average time to fix: (39 hours)
Busiest time: 10:15am
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Recent StubHub help topics searched

Our tickets scanned as invalid
My tickets were sold and the sale was canceled. I was charged a ***.** fine because I h...
I cannot view my tickets to print them because it says that the phone number and the pa...
Can’t login to app to get my tickets for Big ** championship game. App not responding
Tickets on phone are not loading
Cannot find my tickets Stub Hub listed online for SEC game?? No notice they sold -** ti...
my tickets never got delivered
I was supposed to get a refund within * days and that was since Saturday and haven’t re...
I want to sell some of the tickets I purchased on stub hub. I purchased * tickets and...
I need help on order **********. I can't get the stubhub mobile app to work and I can't...
hola buen d*a, hice una compra el ** de noviembre de **** para el evento **s Pop Tour Q...
i SOLD TWO PACKER TICKETS ON STUBHUB AND PAYPAL DOES NOT HAVE A RECORD OF THEM. WHERE...
Bought tickets for event for the wrong date.
Haven't received our mobile tickets. Were supposed to receive them by Nov **. Tickets...
purchase milwaukee bucks basketball tickets
I bought tickets for Kevin James for the November ** show at the Hard Rock in Hollywood...
So I’ll start off by saying my last phone was severly hacked I lost over * grand so I j...
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StubHub Online Help at stubhub.com - Info & Stats

Help desk address
http://www.stubhub.com/help/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:15am
Average turnaround time
39
Rank amongst all ways to reach them
3
Other means of communication
phone, email, web
Communication customer rating
82%
Quality of help rating
85%
Votes for online help
727
When this was last updated
Wed Feb 19 2020 10:00:00 GMT+0000 (UTC)
Best phone number
866-788-2482

StubHub Help Pages: What to Know

This is the StubHub help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for StubHub's best customer help page or faq or forum, this is the best entry point according to 53,988 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-788-2482) which we show above. Sometimes when you dig through the various help topics and volumes on stubhub.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from StubHub agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting StubHub: General Information

StubHub has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with StubHub using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-788-2482 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like StubHub.

Do StubHub and GetHuman work together?

GetHuman has no relationship with StubHub and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

StubHub Contact Info

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