StubHub Help Pages

StubHub Customer FAQ, Forum, and Online Help Desk

StubHub Help @
Customer Help
Average time to fix: (31 hours)
Busiest time: 10:15am
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Recent StubHub help topics searched

I sold tickets and the concert is over but it says I have no pending payments.
Need to purchase tickets
I sold an e ticket and want to make sure I don’t have to do anything else
Did not get my tickets
I bought tickets on the stub hub website to the white sox vs tigers game. Section *** R...
I have not received ticket for Rod Stewart concert tonight. Haven’t received an email f...
I bought tickets to a rammstein concert in summer **** but the concert was postponed du...
My listings do not appear. I am angry because I have missed out on selling tickets for...
I purchased * tickets for the Game on July **th at *:** PM Baltimore Orioles at Tampa B...
The tickets I posted on your site are different than what I received. The sold thru you...
I have bought * tickets to Rammstein tour ****: ***I*S*U*A** - Rammstein Torino**Becaus...
I just joined Stubhub last Friday from my home computer *set up an account saved the pa...
Getting paid for sold tickets
Hello, when am I going to Get my ticket to the Ramstein concert in Oslo **.**.** *Refer...
Hi, I bought tickets for the Morgan Wallen concert on July *th. I was supposed to get m...

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StubHub Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time31
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating74%
Quality of help rating77%
Votes for online help720
When this was last updatedMon Aug 08 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-788-2482

StubHub Help Pages: What to Know

This is the StubHub help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for StubHub's best customer help page or faq or forum, this is the best entry point according to 53,988 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-788-2482) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from StubHub agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting StubHub: General Information

StubHub has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with StubHub using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-788-2482 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like StubHub.

Do StubHub and GetHuman work together?

GetHuman has no relationship with StubHub and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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