StubHub Help Pages

StubHub Customer FAQ, Forum, and Online Help Desk

StubHub Help @ stubhub.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 9:30am
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Recent StubHub help topics searched

Wish to cancel tickets due to mislead and breached disclose information.
My boyfriend bought tickets for a football game. We received the email with the link to...
I sold a ticket and I need the money to come to me. However, my Paypal account for some...
Hola buen dia Urgente:**he comprado unas entradas con numero de pedido *********, pero...
I purchased*received * tickets for Aladin at Dr. Phillips on January **,**** at *:** PM...
Charged for something we did not order
I'm trying to resell a ticket on StubHub for the O* Academy in Brixton London but I'm n...
My tickets ordered for Tanya Tucker January ** **** at the Ryman Theatre state that th...
Someone used my ticket
Booked a ticket for *, a week back, for the **st Dec night, that is in Abu Dhabi. Today...
Non riesco ad inserire nomi partecipanti all evento Milan smpdoria
I ordered * tickets and * sets of * were sent to me.
Need help with last minute service
I want to sell my tickets to a comedy show tomorrow in LA, but I received the tickets U...
Order **********I am having issues receiving my tickets. The issue is different email a...
Had tickets listened at * sites sold first on other site
I purchased tickets for the Sixers versus Bulls game for ******* and I have not receive...

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StubHub Online Help at stubhub.com - Info & Stats

Help desk addresshttp://www.stubhub.com/help/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time38
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating81%
Quality of help rating84%
Votes for online help726
When this was last updatedWed Feb 24 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-788-2482

StubHub Help Pages: What to Know

This is the StubHub help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for StubHub's best customer help page or faq or forum, this is the best entry point according to 53,988 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-788-2482) which we show above. Sometimes when you dig through the various help topics and volumes on stubhub.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from StubHub agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting StubHub: General Information

StubHub has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with StubHub using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-788-2482 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like StubHub.

Do StubHub and GetHuman work together?

GetHuman has no relationship with StubHub and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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