Sprint Help Pages

Sprint Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 10:45am
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Recent Sprint help topics searched

I have no * to send a passcode to I have a land line * I have been doing this for * hrs...
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Currently living in Japan. Went to Sprint store in Tampa Bay, Florida and told Sprint r...
I dropped my phone right out of the box.
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Sprint Online Help at mysprint.sprint.com - Info & Stats

Help desk address
https://mysprint.sprint.com/mysprint/jsp/landingPage/contactus.jsp
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
38
Rank amongst all ways to reach them
8
Other means of communication
phone, chat, twitter, web
Communication customer rating
73%
Quality of help rating
53%
Votes for online help
5,118
When this was last updated
Sat Jan 18 2020 10:00:00 GMT+0000 (UTC)
Best phone number
800-369-5400

Sprint Help Pages: What to Know

This is the Sprint help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Sprint's best customer help page or faq or forum, this is the best entry point according to 135,576 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-369-5400) which we show above. Sometimes when you dig through the various help topics and volumes on mysprint.sprint.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Sprint agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Sprint: General Information

Sprint has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Sprint using 4 different media: phone, chat, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-369-5400 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Sprint.

Do Sprint and GetHuman work together?

GetHuman has no relationship with Sprint and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Sprint Contact Info

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