Sprint Help Pages

Sprint Customer FAQ, Forum, and Online Help Desk

Sprint Help @ mysprint.sprint.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Recent Sprint help topics searched

Hi!*I purchased a new phone from Amazon (Galaxy S**e) which was supposed to be unlocked...
Return unwanted apple watch
I paid my bill and still have no service
I want to send the watches back and I was told I would get ipads
My wallet was stolen and I had to cancel my debit card. Should be here with new one any...
Had sprint service for years at rural Missouri location but no service since merger wit...
I paid online to payoff my phone it doesn't reflect on my bill
Unlock network from sprint so I can use my art sim
My Wife has a new phone, and she wanted to retain her old Number.*But the informatiion...
My phone and internet service, I had to go to Dr instead Louis mo and I list internet a...
Bought a new phone. SIM card has been activated. However phone keeps saying the Sim ca...
I need to be able to receive text messages from shortcode *****. I have contacted you a...
Desbloqueo o liberaci*n de celular
Need help with billing
I bought two new phones and I need to send to back I just need to know which ones. Help...
I cancelled sprint months ago still getting billed
I need a return label to send back a new phone that was sent but was the wrong phone...

Get help with my issue

Sprint Online Help at mysprint.sprint.com - Info & Stats

Help desk addresshttps://mysprint.sprint.com/mysprint/jsp/landingPage/contactus.jsp
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time38
Rank amongst all ways to reach them7
Other means of communicationphone, chat, twitter, web
Communication customer rating75%
Quality of help rating55%
Votes for online help5,116
When this was last updatedSat Jan 15 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-211-4727

Sprint Help Pages: What to Know

This is the Sprint help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Sprint's best customer help page or faq or forum, this is the best entry point according to 135,576 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-211-4727) which we show above. Sometimes when you dig through the various help topics and volumes on mysprint.sprint.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Sprint agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Sprint: General Information

Sprint has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Sprint using 4 different media: phone, chat, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-211-4727 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Sprint.

Do Sprint and GetHuman work together?

GetHuman has no relationship with Sprint and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Sprint Contact Info

Other Company Help Desks

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!