Sprint Help Pages

Sprint Customer FAQ, Forum, and Online Help Desk

Sprint Help @ mysprint.sprint.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 9:30am
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Recent Sprint help topics searched

I would like to activate phone
Activating a new phone line.
Have no Voice Mail on iPhone **pro. I just bought this phone * weeks ago, I traded in m...
Customer service log number ************Requested to cancel the service, payed off the...
view and edit my plan. getting rid of a line and rebating my phone. I currently have...
Purchased a iPad and was told I would get a $*** rebate visa card talk to somebody At s...
My phone service is deactivated I just got ty his service * days ago
My brother is on sprint his phone * is ********** and he traveled to Ghana in Africa bu...
My phone has stopped. Working. Froze and won’t turn off
my iphone se doesn't have data, just phone and text
I need to talk to an account services manager regarding false charges to my account.
Paid for Sprint phone will not activate on Cricket. Says SIM cannot be used with carrier.
I want to find out the balance on my account *and make arrangements to pay for it
I need to speak with an actual person, and I've been trying for * days. All I keep get...
I want to know WHY...Sprint sent a **.** bill (which I never got or was contacted about...
I need to know whats the lest I can pay to have my phones on
Suspend line *** *** ****

Get help with my issue

Sprint Online Help at mysprint.sprint.com - Info & Stats

Help desk addresshttps://mysprint.sprint.com/mysprint/jsp/landingPage/contactus.jsp
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time38
Rank amongst all ways to reach them7
Other means of communicationphone, chat, twitter, web
Communication customer rating74%
Quality of help rating54%
Votes for online help5,117
When this was last updatedSat Jan 23 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-211-4727

Sprint Help Pages: What to Know

This is the Sprint help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Sprint's best customer help page or faq or forum, this is the best entry point according to 135,576 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-211-4727) which we show above. Sometimes when you dig through the various help topics and volumes on mysprint.sprint.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Sprint agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Sprint: General Information

Sprint has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Sprint using 4 different media: phone, chat, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-211-4727 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Sprint.

Do Sprint and GetHuman work together?

GetHuman has no relationship with Sprint and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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