Southern California Edison Help Pages

Southern California Edison Customer FAQ, Forum, and Online Help Desk

Southern California Edison Help @ sce.com
Customer Help
Average time to fix: (64 hours)
Busiest time: 9:30am
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Recent Southern California Edison help topics searched

Switch account holder on the account
I'd like to change the billing information on the account to that of my roommate.
need to talk to representive
wanted to make sure my address change went thru you
my apartment has no power, and my SCE account doesn't have my apartment address on file.
We are moving and need to stablish new service in Temecula, thank you.
It says we owe $** but we still have a - $*** credit due to our solar and battery syste...
Billing issue. I wonder is someone is stealing my power
Edison workers leaving trash
I am moving and want to defer service but i have * accounts and it will only let me cha...
I used your "service". I waited * HOURS to get one of your robots to call and tell me t...
Well, it would help if I could actually talk to a person. I have called * different pho...
Need help with different rate plans and best time to charge me EV. Is TOU plans better...
Cannot get hold of person to switch payee
Cannot turn on service
Paying my bill online
Would like to set up annual billing.

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Southern California Edison Online Help at sce.com - Info & Stats

Help desk addresshttps://www.sce.com/forms/ContactUs.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time64
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating87%
Quality of help rating90%
Votes for online help219
When this was last updatedThu Jun 23 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-655-4555

Southern California Edison Help Pages: What to Know

This is the Southern California Edison help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Southern California Edison's best customer help page or faq or forum, this is the best entry point according to 13,356 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-655-4555) which we show above. Sometimes when you dig through the various help topics and volumes on sce.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Southern California Edison agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Southern California Edison: General Information

Southern California Edison has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Southern California Edison using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-655-4555 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Southern California Edison.

Do Southern California Edison and GetHuman work together?

GetHuman has no relationship with Southern California Edison and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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