Southern California Edison Help Pages

Southern California Edison Customer FAQ, Forum, and Online Help Desk

Southern California Edison Help @
Customer Help
Average time to fix: (61 hours)
Busiest time: 2:45pm
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Recent Southern California Edison help topics searched

Just received notice of rotating outages.. we have someone on an oxygen machine and we...
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I acquired ** shares of Edison stock during my employment with SCE from Jan **** thru A...
problem with logging on
set up autopay with new account and remove previous bank account linked to autopay
Been trying to get information as to pool pump running times. After an hour of idiotic...
Edison gave me the wrong account number they put me in a lot of stress. They provide me...
My Air Conditioning Compressor is not operating properly. I have had several A?C Tech o...
My tenant is going to move out and I would like to transfer the service back to myself...
Our home heater was not working for the past two days. We had a repairman get it worki...
I bought a dj pro **** plus and one of the equipment is not the right one They put...
I'm trying to register for online account and it won't let me verify my email
there is a blown transformer up stream form my walnut orchard that needs attention. i...
I'm on air ** hours a day and I got approved for a rate reduction but it's not shoeing...
Applying for solar connect, need help
I just evicted the tenant on Dec **, ****, so I need to turn on the electricity to...

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Southern California Edison Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time61
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating90%
Quality of help rating93%
Votes for online help216
When this was last updatedSun Apr 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-655-4555

Southern California Edison Help Pages: What to Know

This is the Southern California Edison help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Southern California Edison's best customer help page or faq or forum, this is the best entry point according to 13,356 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-655-4555) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Southern California Edison agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Southern California Edison: General Information

Southern California Edison has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Southern California Edison using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-655-4555 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Southern California Edison.

Do Southern California Edison and GetHuman work together?

GetHuman has no relationship with Southern California Edison and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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