Southern California Edison Help Pages
Southern California Edison Customer FAQ, Forum, and Online Help Desk
Average time to fix: (58 hours)
Busiest time: 2pm
Recent Southern California Edison help topics searched
I've been struggling for a year to get the care program. I have sent proof of ssi, mide...
I my bill can I get my account number
I need to know how to pay my deposit for Edison Electric.
I work for Lake Arrowhead ( Arrowhead Lake Association). A lot of the public and member...
Extension now please pendomgy' heap' app to help pay entire bill to thanks so much I ap...
I really need to speak to someone. Gale Smith, address Apt. **, *** Raymondale Drive, S...
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Southern California Edison Online Help at sce.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
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Other means of communication
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When this was last updated
Tue Feb 18 2020 09:00:00 GMT+0000 (UTC)
Best phone number
Southern California Edison Help Pages: What to Know
This is the Southern California Edison help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Southern California Edison's best customer help page or faq or forum, this is the best entry point according to 13,356 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-655-4555) which we show above. Sometimes when you dig through the various help topics and volumes on sce.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Southern California Edison agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Southern California Edison: General Information
Southern California Edison has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Southern California Edison using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-655-4555 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Southern California Edison.
Do Southern California Edison and GetHuman work together?
GetHuman has no relationship with Southern California Edison and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.