Shutterfly.com Help Pages

Shutterfly.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (56 hours)
Busiest time: 9:30am
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Recent Shutterfly.com help topics searched

I just saw your commercial, and was deeply upset. The two guys ,*** pride. I will never...
One of my orders (************-*******) was said to have shipped on *******. I checked...
Made a card but need to get it by Tuesday so we need to pick it up locally and need to...
i forgot someone on the calendar is it too late to add?
I placed a gift order and changed the name of the receiver but it looks like it registe...
I received my Shutterfly Xmas cards last nite - when I opened the cards there was a mi...
Missing calendars ordered order * ******************
Had another promo code for up to **% off * **% (GET** - ENDS ********) and it would no...
My daughter Ashley Bergerot ( who is currently on a plane home) ordered photos for her...
Placed an order last night and the total was $**.** but then after checking out my tota...
I am unhappy with a recent purchase. It is a framed photo that looks terrible and I wa...
I have not received an order
I want to know when is the last date I can order a photo book and get it by December **
This is my order number. (************-*******). It says it shipped out on December *th...
Hello,**I still have not received my order which is shown below. On the tracking infor...
I placed an xmas card order on ******** and need to cancel my order please
I ordered *** Christmas cards and only got **. I was also supposed to get ** more free...
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Shutterfly.com Online Help at shutterfly-2.custhelp.com - Info & Stats

Help desk address
http://shutterfly-2.custhelp.com/app/ask
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
56
Rank amongst all ways to reach them
3
Other means of communication
phone, email, web
Communication customer rating
81%
Quality of help rating
64%
Votes for online help
54
When this was last updated
Wed May 27 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
888-225-7159

Shutterfly.com Help Pages: What to Know

This is the Shutterfly.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Shutterfly.com's best customer help page or faq or forum, this is the best entry point according to 2,868 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-225-7159) which we show above. Sometimes when you dig through the various help topics and volumes on shutterfly-2.custhelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Shutterfly.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Shutterfly.com: General Information

Shutterfly.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Shutterfly.com using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-225-7159 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Shutterfly.com.

Do Shutterfly.com and GetHuman work together?

GetHuman has no relationship with Shutterfly.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Shutterfly.com Contact Info

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