Shutterfly Help Pages

Shutterfly Customer FAQ, Forum, and Online Help Desk

Shutterfly Help @
Customer Help
Average time to fix: (49 hours)
Busiest time: 2:45pm
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Recent Shutterfly help topics searched

I have tried to upload foto to shutterfly yesterday but it said the website is down.I h...
If I make a Graduation card online ***, when will they arrive with at my home? I’m runn...
Is there a way to change the date on the photos list?
I placed an order today May * the order number is ** **********–******* the date is wro...
I placed an order today that has the wrong date that I need to change my order number i...
I can't print my pictures and I didn't get the class pictures
Please someone call me I didn't get my CD I can't print my pictures *PLEASE CALL ME...
I order a preschool package I didn't get my CD and I can't pull the pictures off to print
I place an order a couple of hours ago and found a typo! I need to cancel the order ASA...
How to move pictures in another order and write text under each photo
I want to move pages from one part of the book to another. I used to be able to click...
I typed in the ship** code since my order was over **.** I was charged the *.**

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Shutterfly Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time49
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating83%
Quality of help rating63%
Votes for online help586
When this was last updatedFri Sep 30 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-225-7159

Shutterfly Help Pages: What to Know

This is the Shutterfly help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Shutterfly's best customer help page or faq or forum, this is the best entry point according to 26,880 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-225-7159) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Shutterfly agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Shutterfly: General Information

Shutterfly has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Shutterfly using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-225-7159 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Shutterfly.

Do Shutterfly and GetHuman work together?

GetHuman has no relationship with Shutterfly and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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