Sam's Club Help Pages

Sam's Club Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 9:30am
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Recent Sam's Club help topics searched

I just place an order * ********** It showed before I ordered it that it was in stock...
I renewed my membership online and it charged me for two memberships I need to get this fixed
Order * piece recline set and there is one item missing which is the back piece on love seat
i want my order confirmed ************its was ordered on **** to be delivered *****No o...
contacted CHAT to help with * issues however they could not help assigned a incident Ti...
i need to change the address to my sam's order. Its a very old address
trying to change online payments from my old username to current one
Me and my gf have two accounts, I opened a new one members plus ad she had a regular on...
Ordered * new Goodyear tires on line on Monday with a $**.** installation package for t...
I have a new membership number and I want to update it on my account
Couch returned. No refund yet
I placed an order online and items were taken out of my order with out communication to...
I cannot complete an order. Purina dog food and Folgers classic coffee say available on...
Unknown member Service error
yes, I ordered * packs of Maker's Mark toilet paper online on * Mar **. I mistakably en...
I ordered * new tires ( Goodyear) and an installation package from Sam’s and was quoted...
It’s not a product that I am calling about.
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Sam's Club Online Help at samsclub.com - Info & Stats

Help desk address
http://www.samsclub.com/sams/pagedetails/content.jsp?pageName=connectWithUs
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
38
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
93%
Quality of help rating
68%
Votes for online help
486
When this was last updated
Wed Mar 25 2020 09:00:00 GMT+0000 (UTC)
Best phone number
888-746-7726

Sam's Club Help Pages: What to Know

This is the Sam's Club help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Sam's Club's best customer help page or faq or forum, this is the best entry point according to 46,536 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-746-7726) which we show above. Sometimes when you dig through the various help topics and volumes on samsclub.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Sam's Club agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Sam's Club: General Information

Sam's Club has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Sam's Club using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-746-7726 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Sam's Club.

Do Sam's Club and GetHuman work together?

GetHuman has no relationship with Sam's Club and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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