Sam's Club Help Pages

Sam's Club Customer FAQ, Forum, and Online Help Desk

Sam's Club Help @ samsclub.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 1:30pm
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Recent Sam's Club help topics searched

I just joined today, I would like to speak to customer service rep.
Unauthorized charge in my card
I am having membership charges added to my personel credit card account and never autho...
Renewed ***.** on my charge card. Did automatic without my approval. I did not recieve...
Cannot get code to place my order
Need to correct my address asap due to large swimming pool being sent there by April *st
The gas station at LBJ and Midway Rd needs serious revisions. There is always a back up...
I placed a order in December. Sent it back through fed ex. Have never received my refun...
My order is missing I recieved some of it but the last package did not arrive on Satur...
I have ordered a Samsung ** cu ft side-by-side refrigerator * times from Sam's Club. T...
Did not receive my entire order nothing but issues. I want a refund for items not received
Did not receive customer credit for reference *********Did not receive electronic custo...
I have something ship to address the I did’t ship to
I ordered a pair of Sandals. I did not get what I ordered and I was disappointed. My...
I was charged and I need refund back in my account please

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Sam's Club Online Help at samsclub.com - Info & Stats

Help desk addresshttp://www.samsclub.com/sams/pagedetails/content.jsp?pageName=connectWithUs
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time38
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating89%
Quality of help rating64%
Votes for online help490
When this was last updatedTue May 24 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-746-7726

Sam's Club Help Pages: What to Know

This is the Sam's Club help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Sam's Club's best customer help page or faq or forum, this is the best entry point according to 46,536 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-746-7726) which we show above. Sometimes when you dig through the various help topics and volumes on samsclub.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Sam's Club agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Sam's Club: General Information

Sam's Club has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Sam's Club using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-746-7726 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Sam's Club.

Do Sam's Club and GetHuman work together?

GetHuman has no relationship with Sam's Club and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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