SafeLink Help Pages

SafeLink Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 1:15pm
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Recent SafeLink help topics searched

My phone has been broke for like two years and there is is one pre house hold
Need to restart my app. Cause I do only have one per house hold.
I want to check my minutes and when I do it doesn't show them How do I check them
Trying to find out how minutes I have on my smart phone
I Will Like To Have Customer Service Representative Give Me, A Call Today. Purpose Of C...
I have been jumping thru hoops for *-* months now and I am annoyed with you I don't hav...
I bought an airtime card Feb ** for ** dollars they just turned my phone off I chatted...
The battery in my Alcatel Android phone is swollen and the back covering will not close...
Hi I'm trying to pay ten dollars as Safelink Wireless offered to do in an email. Thank...
safety volume on my phone is not working. the one way to hear is to put it on speaker t...
I want to transfer my phone number to a different one instead. (I got a new phone I wan...
I need my phone back on sent plenty of proof
Phone calls do not come thru go straight to voice mail
My account was canceled how do I reactivate my account I would like you to reactivate m...
I got my safelink sim and inserted it. It shows TFW in upper corner and lte yet I am un...
I need to talk to a real person
Get help with my issue

SafeLink Online Help at - Info & Stats

Help desk address
Call-back available
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, chat, web, email
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Sun Apr 05 2020 09:00:00 GMT+0000 (UTC)
Best phone number

SafeLink Help Pages: What to Know

This is the SafeLink help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for SafeLink's best customer help page or faq or forum, this is the best entry point according to 338,994 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-378-1684) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from SafeLink agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting SafeLink: General Information

SafeLink has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with SafeLink using 4 different media: phone, chat, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-378-1684 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like SafeLink.

Do SafeLink and GetHuman work together?

GetHuman has no relationship with SafeLink and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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