Public Storage Help Pages
Public Storage Customer FAQ, Forum, and Online Help Desk
Public Storage Help @ publicstorage.comCustomer Help
- It takes an average of 49 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 3:30pm.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Public Storage and talking to a real human being instead of searching their help site for answers.
Recent Public Storage help topics searched
We need to speak to someone. Our unit is locked and we are trying to unload our U-Haul
My issue is, I drove * hrs to get here. My unit is on the second floor and the elevato...
I'm trying to get a W-* from Public Storage. Our nonprofit company is a new renter and...
So currently I'm locked inside the compound of our public storage, and our gate code is...
I would really appreciate some help since I can't reach Public Storage to change my cre...
My credit card was stolen and so I had to replace it. However, I can't reach Public Sto...
I need to make a payment with a new card or give Public Storage my bank information. My...
I have my entire life in storage following a divorce and now I'm traveling. I can't get...
I have not had access to my unit in almost six months due to a crashed door to which th...
I tried to pay for my storage unit online through autopay on Oct.*, ****. And for some...
I paid my unit on ******** in full with autopay. The next day I recieved an email that...
I called to make an payment on my account at *:**pm today through the automated system...
My billing arrangement is not working and cant be fixed on the website I NEED TO SPEAK...
Can not make your website payment
Can't make payment on you new web site *Have been customer for at least ** years!!!!!!!!!!!!!
I moved out of Public Storage, )Mastin street, Overland Park, KS ) July **, cleaned un...
Hola mi nombre es Juan y hoy acud* a un Storege Public en la ciudad de Everret Washingt...
Public Storage Online Help at publicstorage.com - Info & Stats
Help desk addresshttp://www.publicstorage.com/storage-contact.aspx
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time49
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating77%
Quality of help rating92%
Votes for online help76
When this was last updatedTue Apr 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-688-8057
Public Storage Help Pages: What to Know
This is the Public Storage help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Public Storage's best customer help page or faq or forum, this is the best entry point according to 6,126 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-688-8057) which we show above. Sometimes when you dig through the various help topics and volumes on publicstorage.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Public Storage agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Public Storage: General Information
Public Storage has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Public Storage using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-688-8057 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Public Storage.
Do Public Storage and GetHuman work together?
GetHuman has no relationship with Public Storage and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.