Public Mobile Help Pages

Public Mobile Customer FAQ, Forum, and Online Help Desk

Average time to fix: (80 hours)
Busiest time: 9am
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Tweet re: Account AccessTweet re: Refund a ChargeTweet re: Update Account InfoTweet re: SIM Card TransferTweet re: Account SetupHelp with something else

Recent Public Mobile help topics searched

My credit card had expired and now has a diffent expired date
Hello I would like to know my account number * Pls..*My phone ***-***-*****Kishor Bhingaradia
i want to get free call internationally
my phone isn't working it's saying i don't have an account i checked my credit card lot...
I lost my phone and I want to completely block off my phone number so that no one can use it
I want to block two numbers that keep calling my cell phone and it is the scam that’s h...
i want a refund because i am playing $** when i have autopay on and refer-a-friend $* w...
So I went to Walmart and so they only had ** dollar cards and my plan is ** and I need...
My mastercard has been renewed with a different expiry date I would like to report to you.
I have available funds $** and i want to use it to reactivate my plan that is $** and i...
My phone number is *** *** ****. I have reactivated my phone yesterday with the $** pla...
I Can not receive calls on public mobile no after a SIM Transfer from TELOS
I put in my sim PIN number thing wrong and now it says locked sim in the corner and I n...
I created my account, user: *****@***.com, entered the sim card number, chose a mobile...
people are telling me they have to call my cell phone * or * times in a row for it to...
I have public mobile cell phone from which we bought from wal mart*LG phone*People are...
I'm trying to port in my bell Canada number and it's not working I can send messages bu...
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Public Mobile Online Help at publicmobile.ca - Info & Stats

Help desk address
https://publicmobile.ca/en/on/contact-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
80
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
94%
Quality of help rating
85%
Votes for online help
21
When this was last updated
Thu Mar 26 2020 08:00:00 GMT+0000 (UTC)
Best phone number
855-478-2542

Public Mobile Help Pages: What to Know

This is the Public Mobile help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Public Mobile's best customer help page or faq or forum, this is the best entry point according to 4,806 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-478-2542) which we show above. Sometimes when you dig through the various help topics and volumes on publicmobile.ca, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Public Mobile agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Public Mobile: General Information

Public Mobile has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Public Mobile using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-478-2542 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Public Mobile.

Do Public Mobile and GetHuman work together?

GetHuman has no relationship with Public Mobile and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Public Mobile Contact Info

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