Overstock.com Help Pages

Overstock.com Customer FAQ, Forum, and Online Help Desk

Overstock.com Help @ help.overstock.com
Customer Help
Average time to fix: (51 hours)
Busiest time: 10:45am
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Recent Overstock.com help topics searched

Order came without parts and legs
Just want to know how to see if u have, & then filter for indoor chair cushions that ar...
Need to know what the status with my order is now
Is the ** inch Gel Pocket Coil Queen Size Futon Mattress available in ** inch?*Thank you!
I received my patio furniture and the set is missing a cushion. I am very disappointed...
Order ********** *I was informed that the shipment is delayed, and if it’s not filled i...
Want information regarding patio furniture
I'm trying to order and each time it adds additional items. How do I get back to orderi...
I never received my order.
Piece of presidential rocking chair not in box: long piece of wood at base, order no. E...
I canceled my order and it still shipped
I ordered a mattress topper and received it on Thursday, Open it up to put on floor and...
Would like to return two solid *wood stools they are wobbly and two legs are cracked. T...
I'm looking for a refund on a return . I'm not paying for the answers. This is crazy
I need to return an item
I want to be sure this product comes in light wood color for legs**https:**www.google.c...
I need to cancel an order I put in last night for Douglas Mackay, my spouse. He doesnt...

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Overstock.com Online Help at help.overstock.com - Info & Stats

Help desk addresshttps://help.overstock.com/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time51
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating79%
Quality of help rating92%
Votes for online help487
When this was last updatedTue Jan 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-843-2446

Overstock.com Help Pages: What to Know

This is the Overstock.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Overstock.com's best customer help page or faq or forum, this is the best entry point according to 21,912 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-843-2446) which we show above. Sometimes when you dig through the various help topics and volumes on help.overstock.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Overstock.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Overstock.com: General Information

Overstock.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Overstock.com using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-843-2446 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Overstock.com.

Do Overstock.com and GetHuman work together?

GetHuman has no relationship with Overstock.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Overstock.com Contact Info

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