Overstock.com Help Pages

Overstock.com Customer FAQ, Forum, and Online Help Desk

Overstock.com Help @ help.overstock.com
Customer Help
Average time to fix: (56 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Overstock.com help topics searched

Elite Platinum Toaster Oven trips breaker even when plugged into dedicated circuit. Or...
The order was delivered to the wrong state.**Arrival Date************ **Delivered To...
I didn’t receive order because fedex stayed your team filled out wrong address on the f...
My rice cooker just stopped working I need a return label and a replacement
They have the wrong shipping address. It is from ****. Interesting that they have all...
Order * *********: JBL T*** Earbuds: Its been one month * and still have not received t...
My name is Joyce Ligi, * Casa Torch Ln,Ridgefield,Ct *****. I purchased a rug from you...
Checked on order to see when it would arrive and the order said I ordered something dif...
I forgot my password and you emailed instructions to copy and paste a link to my browse...
Order ********* missing * doormat. Please get in touch with me. Ordered * doormats bu...
I Received an item from overstock. Will the credit Come back on my account card I used...
I purchased a rug and wanted to cancel because I found it cheaper the same day. There w...
I never got my items yet.
Returned item got USPS confirmation of receipt **** still have not received refund
I purchased * ceiling fans. I sent them to the wrong address. Yesterday UPS picked them...
Received the wrong Item in the mail. Having issues returning the wrong one because of Q...
We have two orders that were estimated to be delivered on ****. We received notice tha...

Get help with my issue

Overstock.com Online Help at help.overstock.com - Info & Stats

Help desk addresshttps://help.overstock.com/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time56
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating84%
Quality of help rating56%
Votes for online help491
When this was last updatedThu Jul 09 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-843-2446

Overstock.com Help Pages: What to Know

This is the Overstock.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Overstock.com's best customer help page or faq or forum, this is the best entry point according to 21,912 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-843-2446) which we show above. Sometimes when you dig through the various help topics and volumes on help.overstock.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Overstock.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Overstock.com: General Information

Overstock.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Overstock.com using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-843-2446 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Overstock.com.

Do Overstock.com and GetHuman work together?

GetHuman has no relationship with Overstock.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!