What is Overstock.com's return policy?

Overstock.com's return policy allows customers to return most items within 30 days of delivery for a full refund. However, there are certain exceptions and conditions to be aware of. Products that have been opened, used, or damaged may not be eligible for return. Additionally, some items such as mattresses, perfumes, and jewelry have specific return guidelines due to hygiene or safety reasons. Customers are required to initiate the return process through their online account or by contacting customer service. Overstock.com provides prepaid return shipping labels for eligible returns. Once the returned item is received, refunds are usually processed within 5-7 business days, and customers have the option to receive a refund in their original payment method or as store credit.