Netgear Help Pages

Netgear Customer FAQ, Forum, and Online Help Desk

Netgear Help @ support.netgear.com
Customer Help
Average time to fix: (20 hours)
Busiest time: 2:15pm
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Recent Netgear help topics searched

I needed to reset my wifi password. I called and was told I would have to pay for suppo...
I want to start a warranty claim on my EX**** extender that has quit working.
Wi-Fi is not working AT ALL. I’ve restarted ** times orange lights and red lights.
Does Netgear nighthawk mesh system work with Verizon gateway router?
Unable to login to my router using the "admin" login ID and Password: "password" and th...
My netgear wontconnect to xbox wired only wireless. Firmware is up to date and dumaos too
I have a Nether AC**** EX**** that we could not setup and went through the nether websi...
I was recommended to purchase a firewall software for my router. I would like to know t...
I cannot access my Wi-Fi mesh network through the app. From the forums it looks like I...
Routers not working. Satellites not connecting
My extender won't connect to my router
Wifi Extender randomly disconnected from main internet network. stuck in a loop of logg...

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Netgear Online Help at support.netgear.com - Info & Stats

Help desk addresshttp://support.netgear.com/for_home/default.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time20
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating72%
Quality of help rating64%
Votes for online help285
When this was last updatedWed Sep 28 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-638-4327

Netgear Help Pages: What to Know

This is the Netgear help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Netgear's best customer help page or faq or forum, this is the best entry point according to 21,084 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-638-4327) which we show above. Sometimes when you dig through the various help topics and volumes on support.netgear.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Netgear agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Netgear: General Information

Netgear has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Netgear using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-638-4327 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Netgear.

Do Netgear and GetHuman work together?

GetHuman has no relationship with Netgear and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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