Netgear Help Pages

Netgear Customer FAQ, Forum, and Online Help Desk

Netgear Help @
Customer Help
Average time to fix: (20 hours)
Busiest time: 1:45pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Recent Netgear help topics searched

defective product under warranty want to get a replacement
My R****P router has been set twice to shut the Wi-Fi off at midnight and then turn it...
I don't know how to set up my router
My wifi connection keeps crashing.
Need to increase internet speed.
I’ve called wanting to speak with a supervisor. I can’t get the equipment to work, I wa...
I have a Netgear R**** router and a Netgear cm*** modem win ExpressVPN. I was having is...
I am trying to activate my netgear wifi extender and provided guidance is not helping
Cannot get internet connection, even with nighthawk app, we have been trying for *days...
Intermittent Wi-Fi connection. Show me how to correct it. I have rebooted the modem and...
I can not set up my wifi extender
i cannot get the password to work on my WIFI router. i entered the supplied password a...
what's the difference between Armor and bitdefender? I have the nighthawk AX* router wh...
I'm being charged for a product thats already paid for.
Modem is no longer working
need help with router wifi setup
Bought new net gear router from Walmart the * small lights or on but not cycling

Get help with my issue

Netgear Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time20
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating87%
Quality of help rating79%
Votes for online help258
When this was last updatedFri Jun 18 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-638-4327

Netgear Help Pages: What to Know

This is the Netgear help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Netgear's best customer help page or faq or forum, this is the best entry point according to 21,084 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-638-4327) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Netgear agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Netgear: General Information

Netgear has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Netgear using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-638-4327 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Netgear.

Do Netgear and GetHuman work together?

GetHuman has no relationship with Netgear and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Netgear Contact Info

Other Company Help Desks

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!