MyHeritage.com Help Pages

MyHeritage.com Customer FAQ, Forum, and Online Help Desk

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MyHeritage.com doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent MyHeritage.com help topics searched

I have a My heritage subscription I do get updates However my wife has been getting dif...
I wish to cancel My Heritage free trial please.
Piero Gandini (ID ********* ) ordered a kit to Carlo Kratter ord ********** **-Nov...
Nel gennaio di questo anno ho ( ID ******** ) sottoscritto un ordine per un test per...
I have a charge on my card. I cancelled it on ********. I opened it on ********. I told...
I was charged $***.** by My Heritage on April **, ****. My Citibank recently*sent me...
Mi avete inviato un documento relativo Achille Zanni( se e' relativo all' Italia potreb...
Ich habe das DNA-KIT aktiviert und die Probe vor * WOCHEN mit einer Freundin zusammen a...
i screwed up and got another name on my heritage and now i need to go back to original...
Cannot afford to telephone. *Please e mail me with confirmation of my request to stop a...
I do not wish to continue to subscribe to My Heritage and discontinued my membership At...
I paid for * DNA kit but I only received one please let me know what I can do Th...
Don't seem to be able to print a descendant report like on Geni
can you print a descendant and ancestor report similar to the reports on Geni
Can you print a descendant and ancestor report similar to Geni reports
I find a record with ** people how to add the ten to the tree. See them see in the tree...
I am very annoyed with My Heritage.Com! I ordered a Family chat in Feb and have not rec...

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MyHeritage.com Help Pages: What to Know

The MyHeritage.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for MyHeritage.com to share, but we can point you in the right direction. In the last 12 months, 2,814 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for MyHeritage.com customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, MyHeritage.com has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Account Access. Hopefully, MyHeritage.com will build a web-based presence soon to address common problems and questions. Given that MyHeritage.com does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting MyHeritage.com: General Information

MyHeritage.com doesn't have an online help desk for customer service, but you can call them on the phone. You can only get help from MyHeritage.com one way that we know of and that is by phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-432-3135 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like MyHeritage.com.

Do MyHeritage.com and GetHuman work together?

GetHuman has no relationship with MyHeritage.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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