MyHeritage.com Help Pages

MyHeritage.com Customer FAQ, Forum, and Online Help Desk

No Help Page or FAQ
For Customer Care
MyHeritage.com doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent MyHeritage.com help topics searched

Hello,*I have the following question why in the mail my heritage informs me that the am...
Hello,*I have the following question why in the email my heritage informs me that the a...
Hi,*I sent out my dna sample out more then a week ago ( from arizona to Texas). However...
I have paid for a year's upgrade with MyHeritage I don't see any new pages for me to ac...
I am looking for a refund as I have been $*** for a year's subscription that I will not...
No offence but what you sent in this email is utter rubbish. You're saying you 'found...
no email contact for myheritage.com
I ordered MyHeritage test * weeks back. Looking at the DHL delivery status (order numb...
Non of your on line phone numbers WORK!!****-***-**** rings busy all of the time...
What’s the point in buying a dna kit if you have to pay another $**** to even explore...
I have been renewed to MyHeritage & I use the site regularly however I did not get an e...
How do I correct a person in my tree that is listed incorrectly? My dad is listed on my...
MyHeritage,**Since it has been quite sometime on receiving your reports, I feel it nece...
I purchased the premium plus subscription, but the site still wont let me access those...
I got a new computer and I am unable to access My Heritage account.
You appear to gave taken £***.** from our account, we would like to discuss this with y...
I have the MyHeritage app on my iPad. I want to also have it available on my new Apple...
Get help with my issue

MyHeritage.com Help Pages: What to Know

The MyHeritage.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for MyHeritage.com to share, but we can point you in the right direction. In the last 12 months, 2,814 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for MyHeritage.com customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, MyHeritage.com has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Refund a Charge. Hopefully, MyHeritage.com will build a web-based presence soon to address common problems and questions. Given that MyHeritage.com does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting MyHeritage.com: General Information

MyHeritage.com doesn't have an online help desk for customer service, but you can call them on the phone. You can only get help from MyHeritage.com one way that we know of and that is by phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-432-3135 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like MyHeritage.com.

Do MyHeritage.com and GetHuman work together?

GetHuman has no relationship with MyHeritage.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

MyHeritage.com Contact Info

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