Phone Number

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Customer service
Current Wait: 7 mins (3m avg)
Hours: Mon-Fri 7am-5pm MST; best time to call: 3:15pm
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Get to a live person fastest: Calling the number above should go right to a real human being

Reasons customers like you called recently

I gave my cousin access to see my tree, and now everything he posts on his tree shows u...
When in "MyHeritage" i click on "Discoveries", "Matches by source" and a box is display...
I have had problems all week with my heritage trying to get on to my family tree every...
I have had problems all week with my heritage trying to get on to my family tree and al...
Every day this week at some point I have been unable to get on to my family tree with m...
Ref: Account ID: ***********I had invited a family member to access my tree. The issue...
I have been trying to log onto my myheritage account for several hours and I keep gett...
I was on the site of my heritage before *pm but trying to return on the site while my c...
You charged me for a service I have never used. Please refund my money!
Online Family Tree says no more storage. They tell me additional storage can be added w...
Name: Eva Paul. ID* *********. KAHN Family Tree. E-mail: *****@***.com*Request: ADD...
Online tree says: You have no more storage space left in your Premium Plus Plan of you...
did to add more storage space PLEASE!!*I get no response!!!
I tried to cancel my subscription, but it was Sunday Feb.**th. I want a refund as I don...
Hello, I would like to cancel my subscription with you. My name is Olugbenga Bashorun...
See more recent reasons for calling

Help me with my issue

Customer Number 877-432-3135 - by the Numbers

Phone number to dial877-432-3135
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-5pm MST
Best time to dial3:15pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication79%
Quality of help80%
Customer votes570
Information last updatedFri Mar 05 2021 08:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 2,814 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-432-3135 include Refund a Charge, Locked Account, Account Setup, Account Access, Cancel Account and other customer service issues. Rather than trying to call we recommend you tell us what issue you are having and then possibly contact them via phone. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 877-432-3135 is's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the US Postal Service Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or US Postal Service. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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