McDonald's Help Pages

McDonald's Customer FAQ, Forum, and Online Help Desk

McDonald's Help @ mcdonalds.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 2:15pm
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Recent McDonald's help topics searched

I waited over ** minutes to get my food in line at the drive-thru I ordered two Big Mac...
I ordered a cheese burger and got a piece of meat in between two pieces of bread, no to...
Do not need anything resolved. Great service at all my McDonald’s. Just want to talk to...
I am sure u have never gotten this type of a request. I am making a baby diaper cake as...
Can not login to the b*b.mcd.com portal anymore so i need to reset password
Hi my name is Tina price I were at y'all mc Donald off reistertown Rd I order the fish...
Bought Big Mac from drive through. Thought the middle bread was stale but now I think i...
Tell an actual person
My sister in law LOVES McDonald's burgers. She is ** years old* will be ** in March of...
I was knowingly robs by McDonald's and an employee the day before Christmas I have my r...
When we went to the drive thru at *am this morning aside from our car there was only on...
Pukalani maui hawaii McDonald’s hours Christmas Eve
I’m sitting in the drive thru on Christmas Eve and I’ve wasted ** minutes of my life I...
I want franchise at balaghat,madhya pradesh.
Does the iced caramel mocca come with chocolate syrup or caramel syrup? Also, can it be...
You ran out of product*How is that possible
i nneed to chat with you guys pls

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McDonald's Online Help at mcdonalds.com - Info & Stats

Help desk addresshttp://www.mcdonalds.com/us/en/contact_us/other_topics/other_topics.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time3
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating66%
Quality of help rating83%
Votes for online help26
When this was last updatedSat Jun 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-244-6227

McDonald's Help Pages: What to Know

This is the McDonald's help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for McDonald's's best customer help page or faq or forum, this is the best entry point according to 10,272 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-244-6227) which we show above. Sometimes when you dig through the various help topics and volumes on mcdonalds.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from McDonald's agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting McDonald's: General Information

McDonald's has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with McDonald's using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-244-6227 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like McDonald's.

Do McDonald's and GetHuman work together?

GetHuman has no relationship with McDonald's and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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