MailChimp Help Pages

MailChimp Customer FAQ, Forum, and Online Help Desk

Average time to fix: (30 hours)
Busiest time: 9am
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Recent MailChimp help topics searched

I have a email list of **** customers what will this service cost me
I have an account with mailchimp that I haven't used in years. I can't seem to login wi...
Campaign sent on Dec *, **** was not received, but Test Emails to myself worked. Tried...
We cannot send out our newsletter*It keeps inserting text that we do not want..this hap...
I want to join this program! I wanted to know if you support all businesses?
I have a question regarding which mailchimp plan supports this requirement.**I want to...
I can't login, looking for two factor authentication code. I downloaded an app for thi...
I canceled mail chimp * months ago, and I still getting charged. I would like a refund
i have completed the email I want to send out. however I can t add recipients and the e...
Can you please put a permanent block in your system for my email address? Someone is us...
I need to create another mail chimp account but keep content to transfer to the new acc...
I am logged in to my mailchimp account but I cannnot click any of the buttons and the f...
I've been using the free version for months*a year without any issues with * audiences...
Mailchimp site and all support and serves appear to be down. How long will it be down...
Hello,*I can't save my mailchimp config setting from the magento*.* admin setting.*I am...
I've been getting hundreds of emails from sites that I have had nothing to do with. Do...
I dont own the device I used for * factor authentication and I dont have the backup one.
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MailChimp Online Help at mailchimp.com - Info & Stats

Help desk address
http://mailchimp.com/contact/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
30
Rank amongst all ways to reach them
2
Other means of communication
email, web
Communication customer rating
79%
Quality of help rating
66%
Votes for online help
751
When this was last updated
Thu Feb 20 2020 09:00:00 GMT+0000 (UTC)

MailChimp Help Pages: What to Know

This is the MailChimp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for MailChimp's best customer help page or faq or forum, this is the best entry point according to 23,574 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on mailchimp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from MailChimp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting MailChimp: General Information

MailChimp does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with MailChimp using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like MailChimp.

Do MailChimp and GetHuman work together?

GetHuman has no relationship with MailChimp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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