MailChimp Help Pages

MailChimp Customer FAQ, Forum, and Online Help Desk

MailChimp Help @ mailchimp.com
Customer Help
Average time to fix: (22 hours)
Busiest time: 9am
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Recent MailChimp help topics searched

Hello,*I would like to do my first email blast to my subscribers. I need to know how, i...
usually I have an employee prepare my email. She is on vacation. *I have the email I wa...
Hi there, **Currently trying to upgrade my MailChimp plan but receiving this message...
Hello, tried logging into mail chimp but it asked for a verification code but when I cl...
I have the free account within Mailchimp. Was just told the number of my test messages...
I am the new Admin of a MailChimp Ford's Colony Newcomers Club's email subscriber list...
I want to send a different redemption code for each client. How to attach different cod...
setup a account for a school
Good morning *I am a user of the mailchimp software .I have already sent my first ca...
I RECEIVED THE EMAIL BELOW. MY ACCOUNT HAS BEEN ACTIVE IN DAILY BASIS EVER SINCE MY BOS...
A contact provided an incorrect email address and it was cleaned. I got the correct em...
I need help looking at our current plan and determining the best route for our upgrade...
I am tring to make a new audience and it wont let me it says I need to upgrade BUT when...
Every time I try to access my gmail account on my computer the following message appear...
I've had a free, personal Mailchimp account for some time, and in it I have * different...
We have SalesForce and use Constant Contact as our mail server. Constant Contact does n...
I've had a MailChimp free account with subscribers for some time but haven't used it. I...

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MailChimp Online Help at mailchimp.com - Info & Stats

Help desk addresshttp://mailchimp.com/contact/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time22
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating71%
Quality of help rating74%
Votes for online help743
When this was last updatedSat Aug 06 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

MailChimp Help Pages: What to Know

This is the MailChimp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for MailChimp's best customer help page or faq or forum, this is the best entry point according to 23,574 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on mailchimp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from MailChimp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting MailChimp: General Information

MailChimp does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with MailChimp using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like MailChimp.

Do MailChimp and GetHuman work together?

GetHuman has no relationship with MailChimp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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