Jersey Central Power & Light (JCP&L) Help Pages

Jersey Central Power & Light (JCP&L) Customer FAQ, Forum, and Online Help Desk

Jersey Central Power & Light (JCP&L) Help @ firstenergycorp.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 2:45pm
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Recent Jersey Central Power & Light (JCP&L) help topics searched

I have a power outage since Aug *. My neighbors town and most of the people have power...
Do you connect generators? I have a generator but when we brought the house the inspect...
I live in mwhiting any idea when power will be turned back on?
When can I expect power in Springfield NJ?
No power and would like update
When will the power be on in Hopatcong New Jersey? It is two days already. No estimate...
JOE BALZAROTTI, BOARD OF DIRECTORS****-***-*****ISLAND VIEW CONDOS - ** UNITS***** SOUT...
We are at **** central Ave Island View Condos we did have partial electric power restor...
can't get any info online as to when my power will be restored. I meet to have an idea...
man on ventilator needs power immediately. ** Taylor Ave, Monroe Township, NJ*A tree is...
Checking on outage in Montville, NJ. Longview specifically.
I have been without power at ** Greenwich Drive Jackson, NJ for ** hours. When will our...
We have been without power for ** hours.
When will my service be restored?*I live at. *** Summit Rd in Springfield
i received a call from ***.***.**** saying i had been overcharged and to receive a reba...
power outage at * Hartley farms rd ***** and *** spring valley rd morristown nj...
Power outage. Want restoration time

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Jersey Central Power & Light (JCP&L) Online Help at firstenergycorp.com - Info & Stats

Help desk addresshttps://www.firstenergycorp.com/corporate/contact_us.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time38
Rank amongst all ways to reach them3
Other means of communicationphone, web, twitter
Communication customer rating72%
Quality of help rating58%
Votes for online help358
When this was last updatedSun Apr 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-662-3115

Jersey Central Power & Light (JCP&L) Help Pages: What to Know

This is the Jersey Central Power & Light (JCP&L) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Jersey Central Power & Light (JCP&L)'s best customer help page or faq or forum, this is the best entry point according to 26,880 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-662-3115) which we show above. Sometimes when you dig through the various help topics and volumes on firstenergycorp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Jersey Central Power & Light (JCP&L) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Jersey Central Power & Light (JCP&L): General Information

Jersey Central Power & Light (JCP&L) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Jersey Central Power & Light (JCP&L) using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-662-3115 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Jersey Central Power & Light (JCP&L).

Do Jersey Central Power & Light (JCP&L) and GetHuman work together?

GetHuman has no relationship with Jersey Central Power & Light (JCP&L) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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