HP Help Pages

HP Customer FAQ, Forum, and Online Help Desk

HP Help @ shopping.hp.com
Customer Help
Average time to fix: (75 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Recent HP help topics searched

Can not connect remotely, have tried everything! Please call me!
Trouble shoot blue screen error. My computer keeps restarting as soon as it turns on so...
i have a all-in-one hp desktop, windows home **, i am trying to connect my xbox to it a...
My laptop want turn on
With my Hewlett-Packard printer - Envy Photo **** the colors are pale & inaccurate
My printer keeps saying that it’s offline and will not connect to my laptop. I checked...
Hi. I have been using HP ink for many years now. Bought hundreds and hundreds of cart...
I have an HP OfficeJet **** all in one printer. I purchased this for the features it h...
I can't get into my instant ink account. I use both my emails and both say I have an ac...
I checked both my emails and both of them have an instant ink account but neither of th...
How to reset my printer settings
Laptop usb ports aren't working. They stopped working a few days ago, no hardware damag...
Can’t connect my printer via wireless
I ordered an HP Monitor on March **, yesterday I got an email saying it was delivered...
I continue to get error messages regarding a virus alert or attack on my laptop. I don...
Laptop display is not present. Caps lock is blinking and after switching on the laptop...
Connecting my printer to my new *router

Get help with my issue

HP Online Help at shopping.hp.com - Info & Stats

Help desk addresshttp://www.shopping.hp.com/webapp/shopping/help.do;HHOJSID=9vKnPDzGv51kBBz1qQdrdkLRHy7jjsk1kYCShsN2Rnbzsd396rGc!-35718582
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time75
Rank amongst all ways to reach them7
Other means of communicationphone, chat, twitter, email, web, facebook
Communication customer rating75%
Quality of help rating87%
Votes for online help668
When this was last updatedMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-752-0900

HP Help Pages: What to Know

This is the HP help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for HP's best customer help page or faq or forum, this is the best entry point according to 75,792 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-752-0900) which we show above. Sometimes when you dig through the various help topics and volumes on shopping.hp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from HP agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting HP: General Information

HP has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with HP using 6 different media: phone, chat, twitter, email, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-752-0900 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like HP.

Do HP and GetHuman work together?

GetHuman has no relationship with HP and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

HP Contact Info

Other Company Help Desks

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!