HP Help Pages

HP Customer FAQ, Forum, and Online Help Desk

Average time to fix: (77 hours)
Busiest time: 10:15am
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Recent HP help topics searched

Trying to replace my ink and the printer will not except it
restore to factory build need new drivers
intermittent black screen-getting worse by the day
I need help from HP connecting my desktop camera.
Have new wireless printer and cannot connect to my Imac computer. Always offline. *HP...
Need instructions how to connect laptop WiFi to iPhone hotspot
Need to find ink saturation module for hp ***
Hi do you all have a campaign sending people computers for free
I purchased two pack black ink **. The first cartridge I opened apparently has no ink...
There was a battery recal and not all models were covered by the recall. Very illegal.
Trying to get on my pc windows is blocking it saying suspicious activity. I think it ma...
I can't get printer to print
Questions about scanning multiple page documents on MAC with OS Catalina
my battarie is severely overheating and it's getting worse and almost burnt me. on my H...
Volume bar is constant on the screen for months. It is extremely annoying
I forgot my computer password
i bought ink replacements and now the printer wont work
Get help with my issue

HP Online Help at shopping.hp.com - Info & Stats

Help desk address
Call-back available
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, chat, twitter, email, web, facebook
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Wed Mar 25 2020 10:00:00 GMT+0000 (UTC)
Best phone number

HP Help Pages: What to Know

This is the HP help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for HP's best customer help page or faq or forum, this is the best entry point according to 75,792 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-752-0900) which we show above. Sometimes when you dig through the various help topics and volumes on shopping.hp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from HP agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting HP: General Information

HP has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with HP using 6 different media: phone, chat, twitter, email, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-752-0900 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like HP.

Do HP and GetHuman work together?

GetHuman has no relationship with HP and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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