HP Help Pages

HP Customer FAQ, Forum, and Online Help Desk

HP Help @ shopping.hp.com
Customer Help
Average time to fix: (72 hours)
Busiest time: 3:30pm
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Recent HP help topics searched

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HP Online Help at shopping.hp.com - Info & Stats

Help desk addresshttp://www.shopping.hp.com/webapp/shopping/help.do;HHOJSID=9vKnPDzGv51kBBz1qQdrdkLRHy7jjsk1kYCShsN2Rnbzsd396rGc!-35718582
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time72
Rank amongst all ways to reach them7
Other means of communicationphone, chat, twitter, email, web, facebook
Communication customer rating72%
Quality of help rating90%
Votes for online help665
When this was last updatedFri Jun 24 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-752-0900

HP Help Pages: What to Know

This is the HP help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for HP's best customer help page or faq or forum, this is the best entry point according to 75,792 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-752-0900) which we show above. Sometimes when you dig through the various help topics and volumes on shopping.hp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from HP agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting HP: General Information

HP has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with HP using 6 different media: phone, chat, twitter, email, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-752-0900 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like HP.

Do HP and GetHuman work together?

GetHuman has no relationship with HP and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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