GoFundMe Help Pages

GoFundMe Customer FAQ, Forum, and Online Help Desk

GoFundMe Help @ support.gofundme.com
Customer Help
  • It takes an average of 69 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9am.
  • Common topics include Recover Account, Missing Payment, Withdrawal Trouble, Campaign Problem, Reset Password, and more.
Start typing out the reason you want to get in touch with GoFundMe. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

GoFundMe Online Help at support.gofundme.com - Info & Stats

Help desk addresshttp://support.gofundme.com/hc/en-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time69
Rank amongst all ways to reach them1
Other means of communicationweb, email
Communication customer rating67%
Quality of help rating87%
Votes for online help405
When this was last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

GoFundMe Help Pages: What to Know

This is the GoFundMe help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for GoFundMe's best customer help page or faq or forum, this is the best entry point according to 70,602 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.gofundme.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from GoFundMe agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting GoFundMe: General Information

GoFundMe does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with GoFundMe using 2 different media: web, email. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like GoFundMe.

Do GoFundMe and GetHuman work together?

GetHuman has no relationship with GoFundMe and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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