How Do I Recover My Gofundme Account?

If you can't access your GoFundMe account for some reason, you don't have to worry or start thinking of opening another account. here are some helpful tips on how to get your account back.

Adam Goldkamp is the editor / author responsible for this content.
Sep 2, 2020

GoFundMe is a crowdfunding platform that enables users to raise money for a wide range of issues, including illness, accidents, charity, and even celebrations. If you can't access your GoFundMe account for some reason, you don't have to worry or start thinking of opening another account. Below are some things you could do for you to get your account back.

Did You Forget your Password?

If the reason why you cannot access your account is that you lost or forgot your password, then recovering your account is quite simple. Below are the steps to follow:

  • Go to GoFundMe sign-in page and click "forgot my password"
  • Enter your email address and click "Request new password". You will receive an email from GoFundMe with instructions on how to reset your password.
  • In the email, click the "reset my password" link. You will be redirected to a screen on which you will have to enter a new password.
  • Enter your new password twice and then confirm the change.
  • Use the new password to log in to your account

Please note that if you signed up using Facebook, then you will have to use Facebook to sign in to your account.

You do not have access to Email

Clearly, you need access to your email to be able to reset your password and recover your GoFundMe account. Therefore, if you cannot remember your email or you no longer have access to it, then you should try to contact your email provider for instruction on how you can recover your email account.

Contact GoFundMe

If you have your email, but you are still having problems recovering your account, then you can contact GoFundMe customer service. You can do this by going to the GoFundMe customer support page and clicking the "contact us" button at the top right corner of the page. Give details of your issue and select continue. Alternatively, you can get in touch with GoFundMe by GetHuman

The Takeaway

Overall, it is apparent that if for some reason you cannot access your GoFundMe account, you can recover your passwords and regain access to your account in a few simple steps. If the problem persists, just contact GoFundMe by GetHuman.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why does GetHuman Write How-to Guides for GoFundMe Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like GoFundMe in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Gofundme Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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