Why can't I withdraw money from GoFundMe?
In a nutshell: GoFundMe is a platform for raising money for various causes, but withdrawing funds can be problematic. To withdraw money, you must add personal and bank information.
Introduction
GoFundMe is a platform for raising money for various causes, but sometimes withdrawing funds can be problematic. If you’re facing issues withdrawing your money, here’s a simple guide to help you through the process.
Have You Added Your Personal and Bank Information?
Before you can withdraw money, you need to add your personal and bank information to your GoFundMe account. If you haven't done this yet, you can find detailed steps on how to set up transfers on the GoFundMe help page.
Check Transfer Status
Sometimes, the transfers are already set up, and the funds are either processing or on their way to your account. In your GoFundMe account, go to the "Transfers" section. Check under "Past transfers" to see which funds have been sent to your bank. Remember, each transfer takes 2 to 5 business days. Even if you have daily transfers set up, it doesn’t mean you'll receive money every day.
If you’ve received an email saying a transfer failed, it means there was an error with your bank details. Contact your bank to get the correct information, then update it in your GoFundMe account. To update, click "Edit" next to your "Bank account" in the Transfers section.
Check Donation Processing Status
Individual donations can take a few days to process before they are included in a transfer. In the Transfers section, check under "Processing" to see which funds are still being processed. Once they are ready, you’ll see them under "Past transfers" with the date they were sent.
Additional Information Needed
GoFundMe might need more information before they can send your funds. Here’s how to check and provide what’s needed:
In your account, go to the "Transfers" page. If GoFundMe needs more documents or there was an issue with the ones you provided, you’ll see a red banner explaining the problem. Follow the instructions to upload the necessary documents.
If you’ve received an email with the subject "Important Message from GoFundMe", respond directly to it. This usually means there’s a hold on your account, and you need to provide additional information. After you send the needed info, wait a day or two, and then check your Transfers section again.
Contact GoFundMe Support
If none of the above steps work, it’s time to contact the GoFundMe support team. Go to the GoFundMe help page and click on "Contact Us". Explain your issue clearly and provide any relevant details. The support team can help resolve any issues you’re experiencing.
Conclusion
The steps above can help you resolve any issues you have with withdrawing money from your GoFundMe account. If you’re still having trouble, you can contact the support team for help.
Further questions?
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