Frontier Airlines Help Pages

Frontier Airlines Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Tweet re: Update ReservationTweet re: Cancelled FlightTweet re: Refund a ChargeTweet re: Special RequestTweet re: Flight InquiryHelp with something else

Recent Frontier Airlines help topics searched

Need to understand baggage costs.
Hello, I had a flight delay with your company in July and asked the company for proof o...
My husband is a member of Discount Den since ******* yet can’t get the discounted price...
I'm trying to reach a live agent and this is ridiculous that your standard for Customer...
My son was able get on his flight with an expired driver's license today. Phew! We di...
Was told I would be getting a credit for a flight and I have never received an email on...
I made a mistake on my baggage order when I booked I didn't realize you could have a pe...
I need to ask a question
My ** year old mother was put at an exit door. She answered NO to all three agents who...
I am trying to purchase a flight with my miles. When I go to continue the purchase, it...
I am trying to find out what day am I do the returnI have The confirmation number the b...
lost my golf clubs, golf bag, golf club travel bag, golf balls, golf gloves, tees , gol...
they are charging me extra for a bag i had already purchased
Between get human in Frontier I don't even know if there's a human on this planet. I ha...
I have already purchased seats and bags but would like to upgrade to the whole works as...
I found I found out there was another issue in New Jersey where I am flying to in the...
I have a round trip ticket from Okc to Denver on **-**-**** return **-**-****. Need to...
Get help with my issue

Frontier Airlines Online Help at flyfrontier.custhelp.com - Info & Stats

Help desk address
http://flyfrontier.custhelp.com/app/flyfrontier
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
38
Rank amongst all ways to reach them
4
Other means of communication
phone, web, twitter
Communication customer rating
73%
Quality of help rating
65%
Votes for online help
633
When this was last updated
Sat Feb 15 2020 09:00:00 GMT+0000 (UTC)
Best phone number
801-401-9000

Frontier Airlines Help Pages: What to Know

This is the Frontier Airlines help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Frontier Airlines's best customer help page or faq or forum, this is the best entry point according to 100,962 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (801-401-9000) which we show above. Sometimes when you dig through the various help topics and volumes on flyfrontier.custhelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Frontier Airlines agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Frontier Airlines: General Information

Frontier Airlines has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Frontier Airlines using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 801-401-9000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Frontier Airlines.

Do Frontier Airlines and GetHuman work together?

GetHuman has no relationship with Frontier Airlines and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!