A:Not at this number; hours here are Mon-Fri 7am-12am, Sat-Sun 7am-9:30pm EST.The least busy day is Friday, and the most busy day is Wednesday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Fred Meyer below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Fred Meyer phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Below are some clips we've found from Fred Meyer's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling the Kroger family of stores.
Have you tried our live chat option?
Simply enter kroger chat now dot com.
Or access the contact us link on the mobile app and select live chat.
In a few words, tell me how I can assist you."
Excerpt from a call with Fred Meyer
Thursday, April 18, 2024 5:50 PM
What are the hours and when should I call?
Fred Meyer operates the call center for this 800-576-4377 phone number Mon-Fri 7am-12am, Sat-Sun 7am-9:30pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Fred Meyer at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fred Meyer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fred Meyer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fred Meyer is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Fred Meyer is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fred Meyer staffs the call center well on Friday.
Why Customers Call Fred Meyer
If you have time to do a bit of reading before you call Fred Meyer, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Fred Meyer customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Fred Meyer, and their purpose. Are any of these similar to the reason you are trying to call?
Add points to account: "I was gonna see if I can have you add the points to them if you could."
- From a call lasting 11m 46s , Dec 6, 2024 3:53 AM
Inquiring about refund policy: "I need to talk to a customer service."
- From a call lasting 1m 58s , Jul 22, 2024 1:54 AM
Missing items refund: "I just need some credit for the free that I didn't get."
- From a call lasting 26m 20s , Jul 12, 2024 9:37 PM
Information about why customers call Fred Meyer is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Fred Meyer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Fred Meyer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fred Meyer agent. This phone number is Fred Meyer's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-576-4377 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Fred Meyer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Fred Meyer has 1 phone number. It's not always clear what is the best way to talk to Fred Meyer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fred Meyer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fred Meyer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.