Florida Power & Light Help Pages

Florida Power & Light Customer FAQ, Forum, and Online Help Desk

Florida Power & Light Help @ fpl.com
Customer Help
Average time to fix: (41 hours)
Busiest time: 3:45pm
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Recent Florida Power & Light help topics searched

I'm trying to help get my son's power back on. Need to know minimum payment acct...
I've gotten payment assistance from FPL through Lheap. But I still don't know if I shou...
La factura muy alta en abril. Gracias
Question about the FPL app. Trying to view full billing only show kwhoursbilled I have...
Mi factura de abril muy alta , gracias
my aunt had a stroke and I am dealing with her accounts
I would like my monthly bill for *** **th Ave.N.Naples, Fl.*****-***** Be sent to...
I applied for an extention, but i think i only received an extra day. I would like to p...
Starting new account service
Service was shut off and bill has been paid, when can a tech come out and turn it on?
I would like to begin to pay on-line, but I already have a balance of $***. on the acco...
We have small children please hurry
Power still out food is ruined and we have small kids
we need to get a payment extension
Roommate is moving out. I need to know what the deposit will be to have power in my name.
I am relocating, I would like service to cancel and move to my new location
I would like to remove services

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Florida Power & Light Online Help at fpl.com - Info & Stats

Help desk addresshttp://www.fpl.com/contact/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time41
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating67%
Quality of help rating94%
Votes for online help483
When this was last updatedTue May 24 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-226-3545

Florida Power & Light Help Pages: What to Know

This is the Florida Power & Light help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Florida Power & Light's best customer help page or faq or forum, this is the best entry point according to 38,088 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-226-3545) which we show above. Sometimes when you dig through the various help topics and volumes on fpl.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Florida Power & Light agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Florida Power & Light: General Information

Florida Power & Light has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Florida Power & Light using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-226-3545 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Florida Power & Light.

Do Florida Power & Light and GetHuman work together?

GetHuman has no relationship with Florida Power & Light and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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