Florida Power & Light Help Pages

Florida Power & Light Customer FAQ, Forum, and Online Help Desk

Florida Power & Light Help @ fpl.com
Customer Help
  • It takes an average of 41 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:45pm.
  • Common topics include Cancel Service, Problem With Bill, Schedule Appointment, Report Power Outage, Account Access, and more.
Since there is a phone number available, we have to recommend calling Florida Power & Light and talking to a real human being instead of searching their help site for answers.

Recent Florida Power & Light help topics searched

I was given a extension until tomorrow, unfortunately the amount is $***. I'm unable t...
New service @ *** **nd st. West Palm Beach FL *****
I need a service activated. I am not with FPL at this time.
I'm an Ontario Canada resident have a pending account open with FPL. I sent my driver's...
Speak to a representative
I need to terminate my account for now cause I have move
A tree fell on the transmitter
A ** month extension was cancelled after * months because I was * days late making the...
Charged a deposit. I spoke with the utility comissioner's office this morning about th...
I need to pay bill where electricity is turned off and can’t log in help p
I am very very confused about my bill. I am not sure if the payment extension I was gra...
We are requesting new electric service for ****** Ratan Circle *Port Charlotte,Florida...
We are getting our new home delivered today and we asked our licensed electrician to se...
Trying to see when they are going to hook our temporary power pole up at *** Hernandez...
My bill is higher than expected. I need to discuss it. The temperature is cooler.
I am A Resident Currently Living In Fort Lauderdale, FL. I Stay In The Lauderdale Lakes...
I am being billed for a previous address after i canceled service.

Florida Power & Light Online Help at fpl.com - Info & Stats

Help desk addresshttps://www.fpl.com/support/contact.html#
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time41
Rank amongst all ways to reach them2
Other means of communicationphone, web, twitter
Communication customer rating67%
Quality of help rating94%
Votes for online help484
When this was last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-226-3545

Florida Power & Light Help Pages: What to Know

This is the Florida Power & Light help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Florida Power & Light's best customer help page or faq or forum, this is the best entry point according to 38,088 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-226-3545) which we show above. Sometimes when you dig through the various help topics and volumes on fpl.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Florida Power & Light agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Florida Power & Light: General Information

Florida Power & Light has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Florida Power & Light using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-226-3545 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Florida Power & Light.

Do Florida Power & Light and GetHuman work together?

GetHuman has no relationship with Florida Power & Light and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Florida Power & Light Contact Info

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