FPL Energy Help Pages
FPL Energy Customer FAQ, Forum, and Online Help Desk
FPL Energy Help @ fpl.comCustomer Help
- It takes an average of 22 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9am.
Help for your specific problem
Start typing out the reason you want to get in touch with FPL Energy. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent FPL Energy help topics searched
I a billing issue being charge for solar power and live in senior apartment how can thi...
I need a paper copy of my latest bill mailed to me.
I made a CU electronic payment to Acct *****-***** (confirmation IBPC*Y** on...
I want to speak with a person!! Received a turn off notice!! Had not received that invo...
Florida Power and Light payment account was changed due to account hacking. New payment...
My power is out at **** Crowne Dr. Inglewood. My name is David Stecker ***-***-****. We...
I need to know why Nov ** payment was returned. There is plenty of money in my account...
I did not receive an e-mail bill this month. (October)*Acct No. ***********Dario E. Gal...
power going to be turned off today because of unpaid bill.*Owner died on **********. Hi...
On **** I tried to pay my FPL Bill with Speedpay. On the phone that was not working th...
Fpl turned my electricity off and now they want an absurd amount of money to turn it ba...
When will power be restored to Paseo community in Lee County?
Power went out at ***** Esteban dr ***** (Paseo).
Power outages *In west Melbourne. Florida
My bank made a payment more than they should I need a refund back immediately need help
I live in the community of Heatherwood in Bradenton, Fl *****. Severaal days ago three...
Well, how come my power is out? I tried to call and no one answered for me. Our bill ha...
FPL Energy Online Help at fpl.com - Info & Stats
Help desk addresshttps://www.fpl.com/support/contact.html#general-support
Department you interact withCustomer Service
Help desk hoursMon-Fri 9am-5pm EST
What is the busiest time for help9am
Average turnaround time22
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating85%
Quality of help rating78%
Votes for online help59
When this was last updatedThu Apr 18 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
FPL Energy Help Pages: What to Know
This is the FPL Energy help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for FPL Energy's best customer help page or faq or forum, this is the best entry point according to 1,542 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on fpl.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from FPL Energy agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting FPL Energy: General Information
FPL Energy does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from FPL Energy one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like FPL Energy.
Do FPL Energy and GetHuman work together?
GetHuman has no relationship with FPL Energy and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.