Eversource Help Pages

Eversource Customer FAQ, Forum, and Online Help Desk

Eversource Help @ nstar.com
Customer Help
Average time to fix: (84 hours)
Busiest time: 2pm
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Recent Eversource help topics searched

I just signed up on sept and My electric bill is so high compared to last month(almost...
Mark Sloan-** Colchester Ave., E.Hampton. Residential tree trim issue.*Reluctantly agr...
I’m moving and I want to talk to a representative
I don’t speak in Enghish. *I speak only Spanish.*I receive my Benefit for this Program...
My power is out from storm & I have A **month baby in the house! I need the power on ASAP!
I have no power and it’s been out since * am. When can I expect power to be restored
Power outage here in east Falmouth, ma*** Hartwell Drive!*We paid our electric bill alr...
Electric out at ** pimlico pond rd mashpee ma *****
Want to check last years gas and electric cost for a rental unit to see how much it wou...
I want to start new service.
need inspection for rebate on furnace
I reached out to eversource several time about info that I was supposed to fax for my d...
The house next to mine is *** Walsh Ave., Newington and they have a large tree in thei...
Tree at *** School Street (West Mystic) is hanging on the power lines to the building...
Electrical prices seem seem incredibly high. Not only is the supply charge high, but so...
We received a call (voice mail) this morning on our business line from Eversource phone...
Help with paying a bill

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Eversource Online Help at nstar.com - Info & Stats

Help desk addresshttp://www.nstar.com/residential/contacts/telephone.asp
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time84
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating77%
Quality of help rating84%
Votes for online help777
When this was last updatedThu May 19 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-340-9822

Eversource Help Pages: What to Know

This is the Eversource help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Eversource's best customer help page or faq or forum, this is the best entry point according to 56,358 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-340-9822) which we show above. Sometimes when you dig through the various help topics and volumes on nstar.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Eversource agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Eversource: General Information

Eversource has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Eversource using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-340-9822 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Eversource.

Do Eversource and GetHuman work together?

GetHuman has no relationship with Eversource and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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