Eversource Help Pages
Eversource Customer FAQ, Forum, and Online Help Desk
Eversource Help @ eversource.comCustomer Help
- It takes an average of 85 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:45am.
- Common topics include Billing help, Equipment damage/repair needed, Moving/Transfer Service, No service, Account access, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Eversource and talking to a real human being instead of searching their help site for answers.
Recent Eversource help topics searched
Send me a check for the credit on my now closed account.
Want to pay bill without logging in
Nesesito pagar la cuenta
I am moving to a new location
There is some type of a line on the ground from the pole adjacent to ** middle rd, it l...
Home Appliance SummaryReportCustomer Information: ******TotalWattsHrs*Month Qty kwh*Mo...
Tree at *** School Street (West Mystic) is hanging on the power lines to the building...
Electrical prices seem seem incredibly high. Not only is the supply charge high, but so...
We received a call (voice mail) this morning on our business line from Eversource phone...
Help with paying a bill
There was a discrepancy with when I had to pay my bill.
I was debited twice for *:** dollar fees on accident because I didn't realize my accoun...
I paid by bank personal check * *** $**.***month matching payment budget plan amount on...
I need to start service at ** *** inman Street Cambridge ma, and the address is not sho...
Paying bill setting up payment arrangment
Received voice mail on ce!I that they are disconnect ing my service my bill was paid
Yo hice un pago por tel*fono y quisiera saber si el pago es aceptado o no lo cual no lo...
Eversource Online Help at eversource.com - Info & Stats
Help desk addresshttps://www.eversource.com/content/ema-c/about/contact
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time85
Rank amongst all ways to reach them3
Other means of communicationphone, web, twitter
Communication customer rating76%
Quality of help rating83%
Votes for online help776
When this was last updatedSat Apr 20 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-592-2000
Eversource Help Pages: What to Know
This is the Eversource help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Eversource's best customer help page or faq or forum, this is the best entry point according to 56,358 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-592-2000) which we show above. Sometimes when you dig through the various help topics and volumes on eversource.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Eversource agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Eversource: General Information
Eversource has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Eversource using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-592-2000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Eversource.
Do Eversource and GetHuman work together?
GetHuman has no relationship with Eversource and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.