Etsy.com Help Pages

Etsy.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 10:15am
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Recent Etsy.com help topics searched

I was given a bad review by a customer because of a misunderstanding. It was corrected...
I was on your website and I saw the Georgia bulldog outfit for the baby I was wondering...
I by mistake ordered * of the same rings (Elephant rings), * from Kiran and * from SHRE...
I ordered a Justin Moore tank on feb ** my order no is **** ,please check into this wa...
Need to speak with a living being about *our issue. Please call ***-***-**** and ask f...
I saw a wedding cake topper in Martha Stewart Weddings that was identified as being ava...
Hi Etsy support. I'm Avyanna Kate and my account was deactivated without warning last y...
I HAVE LONG WANTED ( SINCE FEB *TH) A REFUND FROM FAYE LEU (NYCYINVINT) ETSY AS YOU'RE...
Etsy sent me a password that I didn’t write down. I looked up my notes and found my old...
Hi if I place a order tomorrow will I get it by the **th of March
I was just checking info re: my purchase *********** and I realized that this purchase...
My Etsy account was locked over the weekend after I recieved an email for a password re...
Im not able to create an account, reach out to a seller OR order product on site as a g...
All my listing in my shop were deactivated by Etsy. The reason was that they are going...
My account and my wife's accounts were suspended and no one will listen to our appeal...
I ordered a gold jade ring from FYORO and received a silver ring instead. I would like...
I ordered a Granddaughter necklace and a Goddaughter necklace came in instead. I needed...
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Etsy.com Online Help at etsy.com - Info & Stats

Help desk address
http://www.etsy.com/help/contact?ref=help_contact
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:15am
Average turnaround time
38
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
80%
Quality of help rating
58%
Votes for online help
410
When this was last updated
Fri Mar 27 2020 08:00:00 GMT+0000 (UTC)

Etsy.com Help Pages: What to Know

This is the Etsy.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Etsy.com's best customer help page or faq or forum, this is the best entry point according to 20,316 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on etsy.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Etsy.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Etsy.com: General Information

Etsy.com does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Etsy.com one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Etsy.com.

Do Etsy.com and GetHuman work together?

GetHuman has no relationship with Etsy.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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