Etsy Help Pages
Etsy Customer FAQ, Forum, and Online Help Desk
Etsy Help @ etsy.com
Average time to fix: (38 hours)
Busiest time: 3:15pm
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Recent Etsy help topics searched
My belt arrived today after a long wail....I ordered one that was denim blue ( see thei...
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my account is currently suspended.
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Etsy Online Help at etsy.com - Info & Stats
Help desk addresshttp://www.etsy.com/help/contact?ref=help_contact
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time38
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating81%
Quality of help rating59%
Votes for online help696
When this was last updatedMon Mar 01 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Etsy Help Pages: What to Know
This is the Etsy help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Etsy's best customer help page or faq or forum, this is the best entry point according to 20,316 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on etsy.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Etsy agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Etsy: General Information
Etsy does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Etsy one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Etsy.
Do Etsy and GetHuman work together?
GetHuman has no relationship with Etsy and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.