Electronic Arts Help Pages

Electronic Arts Customer FAQ, Forum, and Online Help Desk

Electronic Arts Help @ help.ea.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 2:30pm
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Recent Electronic Arts help topics searched

i want to create public id so i can play the game
Hello! Well my credentials from EA Battlefront II expired, so i can't play online with...
I bought fifa ** and didn't play in weeks and I decided to play today and everything lo...
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I was winning a game of fut champs *-* and he disconnected. My WiFi was on and I never...
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I’m trying to get my upgrade to next gen code for madden ** for ps* because I have a di...
Cannot log into my account
On my madden ** mobile on android my mom is trying to use her debit card to buy me a it...
EA banned my FIFA ** account and I'd like to know why they have done this and have them...
Hi can't buy fifa** points on my ps* why
I cannot log into ea games, I do not receive any emails from you to reset my password
I have been trying to submit an application to Electronic Arts to work as a Legal Couns...
i am trying to reset my password but no longer have access to the email it is going to
My brother is trying to cancel me & using his following base to get my information. I'm...
Back on September *th I purchased a promo package for the journey promo madden mobile w...
i was charged $**.** for POGO three times instead of once

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Electronic Arts Online Help at help.ea.com - Info & Stats

Help desk addresshttps://help.ea.com/contactus
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:30pm
Average turnaround time10
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating96%
Quality of help rating81%
Votes for online help31
When this was last updatedThu Jan 26 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-543-5435

Electronic Arts Help Pages: What to Know

This is the Electronic Arts help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Electronic Arts's best customer help page or faq or forum, this is the best entry point according to 7,068 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-543-5435) which we show above. Sometimes when you dig through the various help topics and volumes on help.ea.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Electronic Arts agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Electronic Arts: General Information

Electronic Arts has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Electronic Arts using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-543-5435 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Electronic Arts.

Do Electronic Arts and GetHuman work together?

GetHuman has no relationship with Electronic Arts and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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