EZ-Pass Massachusetts Help Pages

EZ-Pass Massachusetts Customer FAQ, Forum, and Online Help Desk

EZ-Pass Massachusetts Help @ massdot.state.ma.us
Customer Help
Average time to fix: (38 hours)
Busiest time: 9:30am
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Recent EZ-Pass Massachusetts help topics searched

Non renewal of registration . Not sure what is owed on my vehicles
I need to change my credit card number on my account.
I need to renew my license where can I pay my ez drive charges to have them immediately...
I received a bill in the mail from ez pass dated January * **** that on January...
I received a invoice & need to know the price of the ticket. Someone took my vehicle to...
I received invoice number ******** and it does not belong to me. I have not been in Mas...
I payed the amount of close $**** for owed EZpass and now I strill have the balance in...
Keep seeing call service center and receiving g bills while we have transponders and au...
I received invoice ********. This does not belong to me. I have not been out of the sta...
I need to talk to someone about my invoice amount. I am being charged *** dollars for...
I returned my transponder but am getting an email saying my monthly statement is availa...
How do I refill ez pass
Hy the reason I'm contac is cuz lost my credit card and I need restore my account
Ez pass was not picked up by scanner and I received a violation.
I have to change my email address
Like to make appointment at east Boston office

Get help with my issue

EZ-Pass Massachusetts Online Help at massdot.state.ma.us - Info & Stats

Help desk addresshttp://www.massdot.state.ma.us/ContactUs.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time38
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating92%
Quality of help rating97%
Votes for online help79
When this was last updatedSat Jun 12 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-627-7745

EZ-Pass Massachusetts Help Pages: What to Know

This is the EZ-Pass Massachusetts help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for EZ-Pass Massachusetts's best customer help page or faq or forum, this is the best entry point according to 10,656 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-627-7745) which we show above. Sometimes when you dig through the various help topics and volumes on massdot.state.ma.us, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from EZ-Pass Massachusetts agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting EZ-Pass Massachusetts: General Information

EZ-Pass Massachusetts has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with EZ-Pass Massachusetts using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-627-7745 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like EZ-Pass Massachusetts.

Do EZ-Pass Massachusetts and GetHuman work together?

GetHuman has no relationship with EZ-Pass Massachusetts and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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