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EZ-Pass Massachusetts Customer FAQ

Top Answers & How-to Guides

What is EZ-Pass Massachusetts's Phone Number?

The question we are asked most often is about how to talk to EZ-Pass Massachusetts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Ez Pass Massachusetts Account?

You can recover your EZ Pass Massachusetts account online or by speaking with a customer service agent. If you forgot your password,...

Can I temporarily deactivate my EZ-Pass account?

Yes, you can temporarily deactivate your EZ-Pass account. If you need to suspend your account temporarily, perhaps due to a long period...
Ask any question you have about EZ-Pass Massachusetts customer service, get an answer now.

Recent EZ-Pass Massachusetts Customer Questions

how do I return my transponder from Brockton massachusetts

To return your transponder, you can mail it back using a secure method, or you can return it in person at designated EZ-Pass locations. Ensure you include any required information related to your account. Consult the specific return guidelines provided by EZ-Pass Massachusetts for detailed instructions.
Asked Feb 2, 2025 10:42 PM

Need to return a MA transponder. Is there a location near me?

To return a Massachusetts transponder, you can visit designated EZ-Pass Customer Service Centers or use mail return options. A link to the most up-to-date contact information, including locations for returns, is right here on this page.
Asked Jan 8, 2025 2:47 PM

Change credit card on my account

To change the credit card on your EZ-Pass Massachusetts account, log into your account online. Navigate to the payment or billing section where you can update your payment information. Follow the prompts to enter your new credit card details and save the changes. If you encounter any issues, please refer to the most up-to-date contact information right here on this page.
Asked Dec 28, 2024 5:20 PM

How do I change my account information?

To change your account information for EZ-Pass Massachusetts, log into your account on the EZ-Pass website. Once logged in, navigate to the account settings section where you can update your personal information, vehicle details, and payment methods. Follow the prompts to save any changes you make.
Asked Sep 12, 2024 5:39 PM

Where can I turn in my ez pass in the dartmouth ma area

You can return your EZ-Pass transponder at any EZ-Pass service center. Check the most up-to-date contact information right here on this page for specific locations near Dartmouth, MA.
Asked Jul 12, 2024 11:43 PM

Help me with my EZ-Pass Massachusetts customer service issue

Sign Up

How Do I Sign Up for Ez-Pass in Massachusetts?

If you frequently use the Massachusetts toll roads, signing up for an EZ-Pass account is worth the time. It is more convenient and...

Account Recovery

How Do I Recover My Ez Pass Massachusetts Account?

You can recover your EZ Pass Massachusetts account online or by speaking with a customer service agent. If you forgot your password,...

Lost or Stolen Transponder

What should I do if my EZ-Pass transponder is lost or stolen?

If your EZ-Pass transponder is lost or stolen, it is important to report it immediately to prevent any unauthorized use. You can request...

Transponder Types

What are the different types of EZ-Pass transponders available in Massachusetts?

There are three types of EZ-Pass transponders available in Massachusetts: the Personal Account Transponder, the Commercial Account...

Transponder Delivery

How long does it take to receive my EZ-Pass transponder after signing up?

After signing up for EZ-Pass Massachusetts, you can expect to receive your transponder within 5-7 business days. The process begins...

Interstate Use

Can I use my EZ-Pass transponder in other states?

Yes, you can absolutely use your EZ-Pass transponder in other states. The EZ-Pass system is widely accepted across 18 states including...

Payment Methods

What payment methods are accepted for EZ-Pass toll payments?

EZ-Pass Massachusetts accepts multiple payment methods for toll payments. Customers can choose to make payments using a credit card,...

Fees

Is there a fee for using EZ-Pass in Massachusetts?

Yes, there is a fee for using EZ-Pass in Massachusetts. EZ-Pass customers are required to pay a one-time fee of $20 for each transponder...

Transponder Transfer

Can I transfer my EZ-Pass transponder to another vehicle?

Yes, you can transfer your EZ-Pass transponder to another vehicle. Transferring your transponder is a convenient option when switching...

Discounts and Programs

Are there any discounts or programs available for frequent EZ-Pass users?

Yes, EZ-Pass Massachusetts offers several discounts and programs for frequent users. The most notable is the Volume Discount Program,...

Account Deactivation

Can I temporarily deactivate my EZ-Pass account?

Yes, you can temporarily deactivate your EZ-Pass account. If you need to suspend your account temporarily, perhaps due to a long period...
We look to the EZ-Pass Massachusetts issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
EZ-Pass Massachusetts issues reported to GetHuman
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