EVA Air Help Pages

EVA Air Customer FAQ, Forum, and Online Help Desk

EVA Air Help @ evaair.com
Customer Help
  • It takes an average of 10 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:15pm.
  • Common topics include Lost Baggage, Special Request, Make a Booking, Cancel Booking, Missed Flight, and more.
Since there is a phone number available, we have to recommend calling EVA Air and talking to a real human being instead of searching their help site for answers.

Recent EVA Air help topics searched

Hello. **I have already purchased business class tickets on Eva Airways. I received a n...
I have a quick question. My wife is a Chinese citizen and she will be flying from BKK...
i ransfered poiints from my citibank thank you points account to Eva Air on June **th...
I purchased a flight on Eva Air website. I need to cancel it and receive a refund. I wa...
Good morning,*I need your help. I bought a ticket for my mom SGN@YUL depart Friday Jun...
How do I register my travel mileage for me and my wife?*I tried so many times calling...
Good evening!*** Today I left Bangkok with the EVA air flight BR*** at **.** pm to Amst...
Hi! I’ve booked a flight for Cambodia. I noticed that they stated that I must have the...
Hi I’m Linjie Amosco passenger of EVA AIR flight BRO*** *date of flight May ** from MN...
To Whom It May Concern*My name is Keith Lee, My Ticket Number: *************, BOOKIG R...
Hello, dear Customer-Service**I would like to know if it would be possible to change my...
Hello, I purchased * tickets to Cebu from chicago back in Febuary. Since that time I hv...
This is the web side I have followed:**https:**www.evaair.com*nl-nl*fly-prepare*baggage...
regarding the delay of luggage with folios KULBR**************** and that to date we ha...
Good afternoon, **I'd like to call EVA AIR customer service to make changes to my ticke...
Hi to whom it may concern**This is jariyn Wang,(ticket **************), I was on board...
Hi,*For * days I’m trying to connect with Eva Air on the phone to ask a question about...

EVA Air Online Help at evaair.com - Info & Stats

Help desk addresshttp://www.evaair.com/en-global/contact-us-and-help/contact-us/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time10
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating89%
Quality of help rating94%
Votes for online help72
When this was last updatedFri Mar 01 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-695-1188

EVA Air Help Pages: What to Know

This is the EVA Air help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for EVA Air's best customer help page or faq or forum, this is the best entry point according to 8,226 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-695-1188) which we show above. Sometimes when you dig through the various help topics and volumes on evaair.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from EVA Air agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting EVA Air: General Information

EVA Air has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with EVA Air using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-695-1188 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like EVA Air.

Do EVA Air and GetHuman work together?

GetHuman has no relationship with EVA Air and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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