EVA Air Help Pages

EVA Air Customer FAQ, Forum, and Online Help Desk

EVA Air Help @ evaair.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 3:15pm
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Recent EVA Air help topics searched

I have * passengers booked on the file number PYV*MP - McCallum and Kern... flying from...
I dont have my reservation or confirmation *
My name is Hang Huynh. My membership number is **********. This year I’m flying from US...
I took a flight with you from Houston to Taipei a couple of months ago. Now I want to c...
Lost my membership card
Your website won’t let me change my flight from December ** to January *- it’s saying t...
Our flight got cancelled and we are trying to book our flight for this morning at *am
Due to the typhoon in the Philippines, our flight Manila-Taipei on Tue Dec * might get...
Hi!*We currently booked round-trip flights from Vietnam to Vancouver and the transit ti...
There is an incoming typhoon arriving in Manila the same day as my flight (December *rd...
My brother was supposed to travel with you from Manila to Toronto at **pm **We dont hav...
I try to check in online and it says network error what is going on?
Hi! I would like to ask about a friend who was supposed to be on EVA airways flight num...
I canceled my booking and want to make sure it went through and was recieved.*UEKP...
I waited until ** hours before my flight departure and went to Manage my flight to choo...
booked our flight from Manila to Paris, we booked one way for myself, my wife and my...
reservation *ORZAI* Ticket number *** **********. My flight was cancelled due to typho...

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EVA Air Online Help at evaair.com - Info & Stats

Help desk addresshttp://www.evaair.com/en-global/contact-us-and-help/contact-us/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time10
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating89%
Quality of help rating94%
Votes for online help72
When this was last updatedSat Jun 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-695-1188

EVA Air Help Pages: What to Know

This is the EVA Air help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for EVA Air's best customer help page or faq or forum, this is the best entry point according to 8,226 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-695-1188) which we show above. Sometimes when you dig through the various help topics and volumes on evaair.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from EVA Air agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting EVA Air: General Information

EVA Air has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with EVA Air using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-695-1188 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like EVA Air.

Do EVA Air and GetHuman work together?

GetHuman has no relationship with EVA Air and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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