DoorDash Help Pages

DoorDash Customer FAQ, Forum, and Online Help Desk

For Customer Care
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DoorDash doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent DoorDash help topics searched

Hi, I did not receive my W* from you. Could you please send it to me via both email and...
I have not been assigned A dasher for the *rd time that I have used door dash I am gett...
Hi I am wondering can we go ahead and have our food made? I put in a later delivery but...
My promo code for $** off isn’t working
I’m New to DoorDash and I have a coupon to get $** off of my order and it’s not working.
My name is Symone fray *I'm missing a delivery payment *I did * deliveries on March...
I want to cancel my order they didn’t make it but it says in progress i want my money b...
Doordash isn’t honoring a **% off promo on their app. It’s for a pick up order do to th...
I need to know if door dash will deliver to a certain address. I'm ordering from Bob Ev...
Can doordash deliver to patients in the hospital
My ID is in car that daughter borrowed have. Birth Certificate
I did a order to McDonald’s y I’m missing * moca frapa I call they told me that door da...
My delivery didn’t come complet I was miss a drink a moca fapra I need my refund my nam...
On Thursday March ** **** I had order ** dollars worth of food about a hour later I che...
Not my order - Taco Bell order* ****** was just delivered to my apartment but I did not...
My order was canceled due to closing of the store and I got no email*Nor note about my...
Hi there I just wondering I wanna do delivery at day time but I can’t do cause it’s sho...

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DoorDash Help Pages: What to Know

The DoorDash help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for DoorDash to share, but we can point you in the right direction. In the last 12 months, 46,038 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for DoorDash customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, DoorDash has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Problem With an Order. Hopefully, DoorDash will build a web-based presence soon to address common problems and questions. Given that DoorDash does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting DoorDash: General Information

DoorDash doesn't have an online help desk for customer service, but you can call them on the phone. In total, you can communicate with DoorDash using 3 different media: phone, email, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-431-0459 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like DoorDash.

Do DoorDash and GetHuman work together?

GetHuman has no relationship with DoorDash and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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