Canon USA Help Pages

Canon USA Customer FAQ, Forum, and Online Help Desk

Canon USA Help @ usa.canon.com
Customer Help
Average time to fix: (48 hours)
Busiest time: 9:30am
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Recent Canon USA help topics searched

We can not get printer to work on multiple computers
Printer says drivers unavailable can't connect to computer
The G**** printer will not print in black. Ink well is full.
I replaced both ink cartridges, in that printer ceased functioning on last use. Printer...
I purchased a new printer a week ago and still have not received it. Can I get a tracki...
canon pixma ts**** series
I need help with my canon LIDE ***
Power went off then back on causing printer to change ip address. Now showing driver is...
My canon printer is not working and I need it this morning it says the type of printhea...
How can I delete my Canon Account, which I have created by mistake, since I am not a US...
I've connected my Canon Vixia HF r*** to my computer to download video into iMovie. I'v...
I continue to receive error message ****. I followed steps to unplug and start again af...
new ink cartridge not recognized by printer black *** reinstalled old almost empty cart...
I purchased an ink printer cartridge *** at walmart. I installed cartridge in my pixma...
I ordered three lenses on June **th, a **mm, a **mm and a **mm which is on back order...
Fax on mx*** not fax* sending....*Says incomplete
My pixma mx*** prints and copies but the fax is coming through as incomplete nothing tr...

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Canon USA Online Help at usa.canon.com - Info & Stats

Help desk addresshttp://www.usa.canon.com/cusa/support/consumer
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time48
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating96%
Quality of help rating67%
Votes for online help31
When this was last updatedSat Jan 23 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-828-4040

Canon USA Help Pages: What to Know

This is the Canon USA help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Canon USA's best customer help page or faq or forum, this is the best entry point according to 7,728 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-828-4040) which we show above. Sometimes when you dig through the various help topics and volumes on usa.canon.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Canon USA agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Canon USA: General Information

Canon USA has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Canon USA using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-828-4040 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Canon USA.

Do Canon USA and GetHuman work together?

GetHuman has no relationship with Canon USA and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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