Booking.com Help Pages

Booking.com Customer FAQ, Forum, and Online Help Desk

Booking.com Help @ booking.com
Customer Help
Average time to fix: (75 hours)
Busiest time: 1:30pm
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Recent Booking.com help topics searched

Booked hotel with out power need to cancel
Your whole system *****. I was trying to correct incorrect information on YOUR website...
THIS WAS MORE TROUBLE THAN IT'S WORTH.*I AM TAKING MY BUSINESS TO HOTELS.COM
No one called me back. There is a conflict of information on YOUR website. I need clari...
No one called me back
Nobody called me back.
I been try to book my vacation but it want let me
Error on your website. Need clarification.
Hi,* I've never had such an issue trying to look at my trip details with other companie...
Weather conditions changed all of our trip please cancel. It was for the ** Friday till...
I need to cancel my reservation and my reservation is ***-***-**** and I lost my pin nu...
I want to cancel my reservation for March ** through the **th my reservation number is...
I want to cancel my reservation my reservation number is ***-***-**** I don’t have a co...
Cancel my reservation Booking number **********. Can call me at *-***-***-****. Thanks...
We booked at Dragon pod hotel for February ** - **, **** staycation. However, when we g...
i need to talk to some one
About payment method, I’m being charged before my reservation when I choose pay at prop...

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Booking.com Online Help at booking.com - Info & Stats

Help desk addresshttp://www.booking.com/general.en-us.html?aid=356980&dcid=1&label=gog235jc-index-XX-XX-XX-unspec-us_ma-com&sid=8446d882d11ae2c52bfba057631612dc&tmpl=docs%2Fcustomer_service
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time75
Rank amongst all ways to reach them3
Other means of communicationphone, email, web, twitter
Communication customer rating65%
Quality of help rating65%
Votes for online help2,695
When this was last updatedSat Feb 27 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-850-3958

Booking.com Help Pages: What to Know

This is the Booking.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Booking.com's best customer help page or faq or forum, this is the best entry point according to 174,768 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-850-3958) which we show above. Sometimes when you dig through the various help topics and volumes on booking.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Booking.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Booking.com: General Information

Booking.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Booking.com using 4 different media: phone, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-850-3958 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Booking.com.

Do Booking.com and GetHuman work together?

GetHuman has no relationship with Booking.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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