Booking.com Help Pages

Booking.com Customer FAQ, Forum, and Online Help Desk

Booking.com Help @ booking.com
Customer Help
Average time to fix: (46 hours)
Busiest time: 10:45am
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Recent Booking.com help topics searched

I have been charged * times on my card but it still states that i have no confirmed roo...
Trying to book a property in downtown Phx won’t let me pay
I’m trying for ** hours to book a studio apt downtown Phoenix it won’t let me check ou...
i can't find My Booking
I accidentally and misspelled my email address. I had it as .cpm instead of .com…..My e...
I bought ticket to Poland yesterday and I didnt get email from you
I booked a hotel in oak harbor Washington unaware I’d have to take a ferry to get there...
How can i get the invoice?
my hotel got cancelled
My reservation got canceled. WHY
Someone hacked my booking.com account and booked a hotel in NC and my card got charged...
I cancelled a room but I didn’t want too by mistake
I was sent an email by a booking. com partner asking me to verify my credit card detail...
Car broke down can't make it.
Last year we booked a flight to Florida on United before the hurricane hit. WE were tol...
I made a reservation with booking.com and they asked me for a card number to confirm th...
I wanted to confirm I booked * accommodations

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Booking.com Online Help at booking.com - Info & Stats

Help desk addresshttp://www.booking.com/general.en-us.html?aid=356980&dcid=1&label=gog235jc-index-XX-XX-XX-unspec-us_ma-com&sid=8446d882d11ae2c52bfba057631612dc&tmpl=docs%2Fcustomer_service
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time46
Rank amongst all ways to reach them3
Other means of communicationphone, email, web, twitter
Communication customer rating47%
Quality of help rating83%
Votes for online help2,724
When this was last updatedMon Sep 18 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-850-3958

Booking.com Help Pages: What to Know

This is the Booking.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Booking.com's best customer help page or faq or forum, this is the best entry point according to 174,768 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-850-3958) which we show above. Sometimes when you dig through the various help topics and volumes on booking.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Booking.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Booking.com: General Information

Booking.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Booking.com using 4 different media: phone, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-850-3958 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Booking.com.

Do Booking.com and GetHuman work together?

GetHuman has no relationship with Booking.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Booking.com Contact Info

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