Booking.com Help Pages

Booking.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (77 hours)
Busiest time: 2pm

Recent Booking.com help topics searched

You have emailed me several times today saying I have set up an account and my property...
I would like to cancel my reservation I do not have a confirmation and pin number. it...
I’ve been trying to resolve this issue for weeks now. I wasn’t given the room that I pa...
transaction payment was declined, but payment is on hold
I would like to cancel my reservation that I made for FEB**th. I do not have my conform...
My reservation was booked on the wrong week and I got a no show charge. Is there anywa...
Want to cancel my reservations for flamingo inn Sarasota Florida I sent u guy the wro...
When I try to make a reservation, it states contact booking.com.
Dear Sirs and Madames,**I first booked on ********** via booking.com** nights * room f...
I wrote an anonymous review of a place I had recently stayed in. **Without my permissio...
have booking number but no pin* booking number is **********
We forgot what hotel me made reservations at
I booked a room and they dont have the room available anyway. But I dont need it anymor...
I have arrived at my hotel after a *h drive to find my hotel is overbooked and they don...
I am trying to book but my payment fails.
Came to hotel. Front desk says reservation was never made. Front desk said to have boo...
Do you match other sites for schlosshotel Veden in austria?
Get help with my issue

Booking.com Online Help at booking.com - Info & Stats

Help desk address
http://www.booking.com/general.en-us.html?aid=356980&dcid=1&label=gog235jc-index-XX-XX-XX-unspec-us_ma-com&sid=8446d882d11ae2c52bfba057631612dc&tmpl=docs%2Fcustomer_service
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2pm
Average turnaround time
77
Rank amongst all ways to reach them
3
Other means of communication
phone, email, web, twitter
Communication customer rating
63%
Quality of help rating
67%
Votes for online help
2,694
When this was last updated
Wed Feb 19 2020 10:00:00 GMT+0000 (UTC)
Best phone number
888-850-3958

Booking.com Help Pages: What to Know

This is the Booking.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Booking.com's best customer help page or faq or forum, this is the best entry point according to 174,768 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-850-3958) which we show above. Sometimes when you dig through the various help topics and volumes on booking.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Booking.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Booking.com: General Information

Booking.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Booking.com using 4 different media: phone, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-850-3958 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Booking.com.

Do Booking.com and GetHuman work together?

GetHuman has no relationship with Booking.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Booking.com Contact Info

Other Company Help Desks

Priceline Help PagesOrbitz Help PagesKayak Help PagesExpedia Help PagesMicrosoft - Tech Support Help PagesNetflix Help PagesOptus - Faults Help PagesTicketmaster Help Pages
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!