Booking.com Help Pages
Booking.com Customer FAQ, Forum, and Online Help Desk
Booking.com Help @ booking.comCustomer Help
- It takes an average of 72 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:15am.
- Common topics include Change My Booking, Question About A Booking, Refund My Booking, Overcharge on Account, Complaint About My Stay, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Booking.com and talking to a real human being instead of searching their help site for answers.
Recent Booking.com help topics searched
I want Booking can give my money back. *In August, BKG Hotel drew money from my card vi...
Complain **I booked online for a night at Heritage Hotel in Rockhamptpn on...
I am trying to see I can pay at the hotel because they said I am supposed to when I jus...
Hello, in regards to the below:*Official notification - El Carmel (********)*Inbox*Book...
I canceled my booking by mistake
My wife and I have separate accounts with booking. We want to combine the accounts.
I cannot access my account. And I need to book right now for a room.
Car rental: *********.*I am planning to go in the alpes in Switzerland, France, Liechte...
I have been in NY city on October * I booked couple of hotels then I cancel that but yo...
Hi, hello, before a few minutes I booked in almosafer hotel in oman **In booking, the p...
I have bad experience in couple of booking with booking *One in Alex and the other in n...
I need to change my flight from Canada to Mexico. On my printout all I have is client r...
I have a reservation at Ft Walton Beach for November **-December *, ****. I need to cha...
My refund not finish yet..i am waiting my refund as flight from jakarta to st. John
Hello**Could you please advise why I am being issued a refund as I am trying to book a...
My booking.com account has been hacked and stolen. I would like assitance to either clo...
on March **th **** I made a reservation to stay at the extended stay of america one Wom...
Booking.com Online Help at booking.com - Info & Stats
Help desk addresshttp://www.booking.com/general.en-us.html?aid=356980&dcid=1&label=gog235jc-index-XX-XX-XX-unspec-us_ma-com&sid=8446d882d11ae2c52bfba057631612dc&tmpl=docs%2Fcustomer_service
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time72
Rank amongst all ways to reach them3
Other means of communicationphone, email, web, twitter
Communication customer rating68%
Quality of help rating62%
Votes for online help2,698
When this was last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-850-3958
Booking.com Help Pages: What to Know
This is the Booking.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Booking.com's best customer help page or faq or forum, this is the best entry point according to 174,768 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-850-3958) which we show above. Sometimes when you dig through the various help topics and volumes on booking.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Booking.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Booking.com: General Information
Booking.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Booking.com using 4 different media: phone, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-850-3958 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Booking.com.
Do Booking.com and GetHuman work together?
GetHuman has no relationship with Booking.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.