Booking.com Help Pages

Booking.com Customer FAQ, Forum, and Online Help Desk

Booking.com Help @ booking.com
Customer Help
Average time to fix: (72 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Booking.com help topics searched

Jeg har gennem mange *r med stor tilfredshed booket hotelophold hos Booking.com**Jeg se...
Very disappointed in last stay Courtyard Marriott Elmhurst and hotel says they are not...
hello**Made a reservation in January **** for a room at *Hotel Place D’armes in Montrea...
Just want to know if after booking with booking.com, can I upgrade my seat?
I booked a hotel for tomorrow, ****. I didn’t check the check in age before I booked th...
I need to contact human resources about a employment verification is there a email addr...
I was charged the full price for a cancelation I made prior to day of arrival. Booking...
Was charged by booking .com for a hotel stay. Want refund
I am the AGM at Holiday Inn Express. I need help with a vc. The deposit needs to be tak...
with booking.com the hotel we reserved had no pool working we asked for a cancllation t...
We have a RESERVATION at the Star Guest House, Or Yehuda, Israel for the night of May...
I need to change a flight
Me est*n cobrando y yo no entre al hotel cancele
I am booked for a different unit than the pictures when I made the reservation. I do n...
I got double and triple charged for rooms I canceled and didn't stay inn what's the eas...
I've been dealing with these fraudulent charges for over a week now I just got a email...
close Qualicum bay resort*:*********this room is not available for booking.**help me of...

Get help with my issue

Booking.com Online Help at booking.com - Info & Stats

Help desk addresshttp://www.booking.com/general.en-us.html?aid=356980&dcid=1&label=gog235jc-index-XX-XX-XX-unspec-us_ma-com&sid=8446d882d11ae2c52bfba057631612dc&tmpl=docs%2Fcustomer_service
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time72
Rank amongst all ways to reach them3
Other means of communicationphone, email, web, twitter
Communication customer rating68%
Quality of help rating62%
Votes for online help2,698
When this was last updatedMon May 23 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-850-3958

Booking.com Help Pages: What to Know

This is the Booking.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Booking.com's best customer help page or faq or forum, this is the best entry point according to 174,768 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-850-3958) which we show above. Sometimes when you dig through the various help topics and volumes on booking.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Booking.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Booking.com: General Information

Booking.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Booking.com using 4 different media: phone, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-850-3958 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Booking.com.

Do Booking.com and GetHuman work together?

GetHuman has no relationship with Booking.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!