Ashley Furniture Help Pages

Ashley Furniture Customer FAQ, Forum, and Online Help Desk

Ashley Furniture Help @ ashleyfurniture.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 10:45am
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Recent Ashley Furniture help topics searched

Good afternoon AshleyFurniture! I bought furniture in April of **** I have * yr. warra...
I need to schedule our next delivery.
I made a purchase in October....was told it would be delivered in mid December....I hav...
Gat set of king size mattress set two years ago, paid ****.**.*Mattress has a huge bobb...
king size set of mattress has a huge lump in the middle.*Got it * years ago and cost...
Delivery date for furniture
Checking on delivery status
I have been trying to order handles for my bedroom set. I have the part * I just need t...
Been waiting * **** months for my bed. The loaner rails you sent to my home are broken...
ordered (*************) * dressers ****-both were delivered damaged ****.* i reached o...
I purchased furniture from Ashley’s in Mesquite, Texas and it was delivered December...
I order my furniture in November and now it’s being delayed, every time I call they giv...
My furniture was being delivered December **th. I am VERY disappointed because * of my...
Will the Ashley Signature Design by Ashley Nashburg Twin Metal Headboard*s fit a Temper...
We haven't received some of our furniture. It was supposed to be delivered ***** and we...
bought chime matress and box springs from E Z furniture on *********. the matress*is s...
I had an item in my cart Saturday night and had clicked the **% off button, but it didn...

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Ashley Furniture Online Help at ashleyfurniture.com - Info & Stats

Help desk addresshttp://www.ashleyfurniture.com/Legacy/MoreHelp.asp
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time38
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating80%
Quality of help rating71%
Votes for online help59
When this was last updatedTue Jun 28 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-477-2222

Ashley Furniture Help Pages: What to Know

This is the Ashley Furniture help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Ashley Furniture's best customer help page or faq or forum, this is the best entry point according to 7,896 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-477-2222) which we show above. Sometimes when you dig through the various help topics and volumes on ashleyfurniture.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Ashley Furniture agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Ashley Furniture: General Information

Ashley Furniture has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Ashley Furniture using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-477-2222 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Ashley Furniture.

Do Ashley Furniture and GetHuman work together?

GetHuman has no relationship with Ashley Furniture and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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