Ashley Furniture Help Pages
Ashley Furniture Customer FAQ, Forum, and Online Help Desk
Ashley Furniture Help @ ashleyfurniture.com
Average time to fix: (38 hours)
Busiest time: 2:45pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Recent Ashley Furniture help topics searched
my name is patricio pinedo on my last purchase on ********** they said ill be paying...
I ordered my couch in July and it keeps getting delayed. I want answers
I am very unhappy with a sectional delivered to me on September **, ****. It was order...
Hello, I just want to find out if one of your stores has a bed I'm interesting in purch...
sofa ordered in error ******* . order canceled...received cancellation email from store...
Chair purchased in Ashley store in Santa Fe, NM on ******* on credit card which was imm...
Bought item ********** end table on ********. Picked up on ******** at Fairborn OH Pick...
I ordered a piece of furniture a few months ago, when Ashley’s came to assemble it, the...
Would like to have sofa repaired, replaced, or return it.
We brought sofa. But the chaise is damaged and a customer rep came home And checked it...
Please, could you send me a Name and an email of a CO of the Company, to send you an ex...
Called customer service number and they refused to help me said I had to call the store...
They put a **** dollar check through on a purchase that I cancelled in June. This is ca...
Hello, I had a question regarding the hybrid mattress sale this week ending *******. I...
Ordered a recliner from Ashely Furniture*It is broke. I want it fixed replaced or my mo...
I am filing chapter **
I can't get through to talk to anyone at the store to cancel my order.
Get help with my issue
Ashley Furniture Online Help at ashleyfurniture.com - Info & Stats
Help desk addresshttp://www.ashleyfurniture.com/Legacy/MoreHelp.asp
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time38
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating76%
Quality of help rating67%
Votes for online help63
When this was last updatedTue Apr 20 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-477-2222
Ashley Furniture Help Pages: What to Know
This is the Ashley Furniture help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Ashley Furniture's best customer help page or faq or forum, this is the best entry point according to 7,896 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-477-2222) which we show above. Sometimes when you dig through the various help topics and volumes on ashleyfurniture.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Ashley Furniture agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Ashley Furniture: General Information
Ashley Furniture has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Ashley Furniture using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-477-2222 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Ashley Furniture.
Do Ashley Furniture and GetHuman work together?
GetHuman has no relationship with Ashley Furniture and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.