Ashley Furniture Help Pages

Ashley Furniture Customer FAQ, Forum, and Online Help Desk

Ashley Furniture Help @ ashleyfurniture.com
Customer Help
  • It takes an average of 38 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:15am.
  • Common topics include Returns, Cancel order, Change order, Track order, Complaint, and more.
Since there is a phone number available, we have to recommend calling Ashley Furniture and talking to a real human being instead of searching their help site for answers.

Recent Ashley Furniture help topics searched

Have been waiting * months for a replacement table*Sales account ******************My n...
I ordered a sectional in November of ****. One of the cushions ripped. it separated fr...
Ashley Furniture in Milpedes CA arranged to have a service man repair an Ashley reclin...
No status update and can’t get ahold of in store agent
Chair purchased in Ashley store in Santa Fe, NM on ******* on credit card which was imm...
Bought item ********** end table on ********. Picked up on ******** at Fairborn OH Pick...
I ordered a piece of furniture a few months ago, when Ashley’s came to assemble it, the...
I purchased a sectional on Monday, July *, ****. While checking out, the price didnt ma...
S*O - ************ (Brinxton Bed)**I received a call earlier this week and was advised...
I am writing to share several concerns I have had with my most recent purchase with Ash...
I wish to cancel my order which was placed on May **rd that was placed online. The exce...
I'm Tracking items that have not shipped. Yesterday, I spoken with Diana in customer se...
I purchase a sofa a couple weeks ago was able to cancel the order however, it is not re...
I order a box spring and when it got here the delivery men said that I didnt need it an...
I ordered a a king Reylow bed. I finally received it after multiple deliveries after...
Hello. I ordered Reylow King Bed SKU APK-B***-KBS. I finally received it in multiple de...
I tried to place an order online, but I received a message saying the payment did not g...

Ashley Furniture Online Help at ashleyfurniture.com - Info & Stats

Help desk addresshttp://www.ashleyfurniture.com/Legacy/MoreHelp.asp
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time38
Rank amongst all ways to reach them3
Other means of communicationphone, web, chat
Communication customer rating78%
Quality of help rating69%
Votes for online help62
When this was last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-477-2222

Ashley Furniture Help Pages: What to Know

This is the Ashley Furniture help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Ashley Furniture's best customer help page or faq or forum, this is the best entry point according to 7,896 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-477-2222) which we show above. Sometimes when you dig through the various help topics and volumes on ashleyfurniture.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Ashley Furniture agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Ashley Furniture: General Information

Ashley Furniture has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Ashley Furniture using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-477-2222 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Ashley Furniture.

Do Ashley Furniture and GetHuman work together?

GetHuman has no relationship with Ashley Furniture and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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