Ashley Furniture Help Pages

Ashley Furniture Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 2:45pm
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Recent Ashley Furniture help topics searched

ordered a bed* for my new home order*************. It was delivered on March **st* *I h...
I had to wait for my card to place my order and missed out on a sale. I would like to h...
I have tried to place an order since Friday online but it is not taking my Ashley card...
I would like my entire purchase ordered this morning (April **) to be shipped to my add...
Furniture delivered damaged
item received yesterday was damaged- need item picked up and a new one delivered. SALES...
My delivery date was yesterday and never heard a thing. My name is Sheryl Law order is...
A bed I ordered was delivered and its missing hardware, I just need the hardware
Canselacion de cuenta. Reembolsar. $**.**
Online ordering couldn’t complete because of a website glitch and it still charged my card.
I need to change the color of the recliner I ordered online . I wasn’t paying attention...
************ is the conformation number I recieved for an order on *-**-**. Did that or...
Did my order go through I have a conformation number but it said order failed. Do I nee...
Ernestine lift chair in up position and will not recline
Returned furniture and did not get refund. Needing an update to refund status.
Ernestine lift chair stuck in up position. Need help fixing it.
Ernestine lift chair stuck in up position. Need help to fix the problem
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Ashley Furniture Online Help at ashleyfurniture.com - Info & Stats

Help desk address
http://www.ashleyfurniture.com/Legacy/MoreHelp.asp
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:45pm
Average turnaround time
38
Rank amongst all ways to reach them
4
Other means of communication
phone, email, web
Communication customer rating
76%
Quality of help rating
67%
Votes for online help
64
When this was last updated
Sat May 23 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
800-477-2222

Ashley Furniture Help Pages: What to Know

This is the Ashley Furniture help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Ashley Furniture's best customer help page or faq or forum, this is the best entry point according to 7,896 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-477-2222) which we show above. Sometimes when you dig through the various help topics and volumes on ashleyfurniture.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Ashley Furniture agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Ashley Furniture: General Information

Ashley Furniture has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Ashley Furniture using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-477-2222 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Ashley Furniture.

Do Ashley Furniture and GetHuman work together?

GetHuman has no relationship with Ashley Furniture and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Ashley Furniture Contact Info

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