American Home Shield Help Pages

American Home Shield Customer FAQ, Forum, and Online Help Desk

American Home Shield Help @ ahs.com
Customer Help
Average time to fix: (15 hours)
Busiest time: 3:15pm
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Recent American Home Shield help topics searched

We have a circuit breaker that shorted and it won’t reset so it’s an electrical issue w...
I cannot be able to log in to my account with the credentials
to renew my contract for insurance
My fridge stopped working * days ago. I have called into American Home Shield * times...
I've called a plumbing service with $*** deductible. The plumber should have come to my...
If this is AHS warranty, I cant get my dishwasher fixed! AHS has screwed around between...
my sink food par not working
No one follows up on my concerns.
I have been waiting * *** days for a plumber. * hours ago, AHS told me someone was on...
I have been waiting * *** days for an expedited plumbing issue.
My dryer broke on February *, **** and I contacted AHS and scheduled a contractor via t...
I called the Service Professional but they say that they do not have a record of my service.
AhS customers for * years. We filed a claim in our home on Feb **th. The first company...
my ice maker isn*t working properly--made appointment--service tech checked out ice mak...
I need Darwin from escalation to call me back regarding a work order.
Have request and have herd nothing
We cancelled the electronics package on our warranty but still got billed for it this month

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American Home Shield Online Help at ahs.com - Info & Stats

Help desk addresshttp://www.ahs.com/homeowners/includes/contact.jsp
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time15
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating79%
Quality of help rating76%
Votes for online help520
When this was last updatedThu Jun 17 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-776-4663

American Home Shield Help Pages: What to Know

This is the American Home Shield help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for American Home Shield's best customer help page or faq or forum, this is the best entry point according to 29,532 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-776-4663) which we show above. Sometimes when you dig through the various help topics and volumes on ahs.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from American Home Shield agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting American Home Shield: General Information

American Home Shield has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with American Home Shield using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-776-4663 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like American Home Shield.

Do American Home Shield and GetHuman work together?

GetHuman has no relationship with American Home Shield and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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