American Home Shield Help Pages

American Home Shield Customer FAQ, Forum, and Online Help Desk

Average time to fix: (18 hours)
Busiest time: 9am
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Recent American Home Shield help topics searched

I have a warranty claim that has been ongoing for a year and a half the technician cont...
My newest policy was charged with my expired credit card from an old, expired account...
I’m trying to increase your business here in the state of South Carolina specifically a...
I called American Home Shield with my list of issues onthis pasr Monday, March **th and...
*st: online does NOT recognize my email ( *****@***.com )*So it wont let me log on**nd...
I purchased your best plan a few years ago at **** Erick Ave, *Amarillo , Tx *****. In...
i placed a request for service on Jan **,****. Resurrection Plumbing came out on Feb...
Have a ceiling fan installed cash in lieu process contract **********. Service provider...
I was over charged for service fees. This was for my garbage disposal the service reque...
I canceled my warranties on * properties for several reasons last November . *Couldn't...
I called in and reported a leaking under ground water pipe determined to be of and emer...
I placed an on line request for a repair on my oven on February **, ****. We found the...
I requested service for washing machine that did not spin all water out and would not c...
Prier Heating installed a brand new heat pump for our property at *** Lakeshore Drive a...
Contract Number ********** - Jacki Carni -*** ***-********* Jackson Avenue, Seaford, NY...
We have had AHS contract since July **** and have never had to call for service. Early...
I recently sent information about a problem we had with Lynch Electric in Kansas City M...
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American Home Shield Online Help at ahs.com - Info & Stats

Help desk address
http://www.ahs.com/homeowners/includes/contact.jsp
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
18
Rank amongst all ways to reach them
3
Other means of communication
phone, web
Communication customer rating
76%
Quality of help rating
79%
Votes for online help
523
When this was last updated
Sun Mar 29 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-776-4663

American Home Shield Help Pages: What to Know

This is the American Home Shield help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for American Home Shield's best customer help page or faq or forum, this is the best entry point according to 29,532 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-776-4663) which we show above. Sometimes when you dig through the various help topics and volumes on ahs.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from American Home Shield agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting American Home Shield: General Information

American Home Shield has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with American Home Shield using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-776-4663 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like American Home Shield.

Do American Home Shield and GetHuman work together?

GetHuman has no relationship with American Home Shield and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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