American Home Shield Help Pages

American Home Shield Customer FAQ, Forum, and Online Help Desk

American Home Shield Help @
Customer Help
Average time to fix: (12 hours)
Busiest time: 9:30am
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Recent American Home Shield help topics searched

Ac system is ** years old not functional and needs to be replaced.
I’ve been with American home shield for over five years, had no problems with the servi...
Our Kenmore refrigerator is ** years old and we knew it would not last much longer, so...
I received an email from AHS at two in the morning regarding an invoice that I do not b...
I received a confirmation email from AHS at * am confirmation receipt ******* I never p...
Refrigerator is broken freezer works but fridge doesn’t keep cold and condescension is...
My ice maker in my refrigerator is not making ice
Membership canceled, still being billed on auto pay
I have two questions: **Firstly, I received an invoice from A* plumbing following a ser...
Getting my range replaced and need to see what my options are. American home shield is...
My dishwasher is broken and needs to be replaced
Service call yesterday found some issues with HVAC. Would like to schedule a work orde...
Been waiting over a month for parts for the dishwasher and microwave to be delivered.
Emergency follow up air conditioning
Dishwasher heating element is not working and bottom rotating blade is broken.
Errors after errors in renewing My **** AHS warranty. Received a telephone call...
repair man came to fix refrigerator.he diagnosed the problem and told me how I can fix...

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American Home Shield Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time12
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating82%
Quality of help rating73%
Votes for online help517
When this was last updatedSun Aug 07 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-776-4663

American Home Shield Help Pages: What to Know

This is the American Home Shield help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for American Home Shield's best customer help page or faq or forum, this is the best entry point according to 29,532 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-776-4663) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from American Home Shield agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting American Home Shield: General Information

American Home Shield has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with American Home Shield using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-776-4663 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like American Home Shield.

Do American Home Shield and GetHuman work together?

GetHuman has no relationship with American Home Shield and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

American Home Shield Contact Info

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