How do I talk to a human at this American Home Shield number?
A:After recording, say "Representative" (you will be asked twice). Say "Representative" again. Then, when asked if you want to speak to a representative, say "Yes."
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to American Home Shield Purchasing?
A:The average hold time is 27 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.
This is the #2 most popular American Home Shield phone number out of 3. Click above to go back to the main customer service number and other contact information, including American Home Shield email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Say "Agent" at each prompt · Place a new request, status of the request, service issues, billing or payment issues, press 1. Purchase, renew, or modify home mortgage coverage, press 2. Contractors, contact your contractor relations manager. For all other questions, press 3.
24 hours, 7 days · Press 0 then 0 then 2 then 2 · Front Door Corporate Office - Place a new request, status of a request, service issues, billing or payment issues, press 1. Purchase, renew, or modify home mortgage coverage, press 2. Contractors, contact your contractor relations manager. For all other questions, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this American Home Shield phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:After recording, say "Representative" (you will be asked twice). Say "Representative" again. Then, when asked if you want to speak to a representative, say "Yes."
Here is how our research team describes the way the American Home Shield phone system greets you: If something in your home is broken, say "service request." To get the status of a request, say "status update." To cancel a request, say "cancel." For payments and billing, say "billing." Or you can say "what's covered" or say, "repeat those choices."
What are the hours and when should I call?
American Home Shield operates the call center for this 800-776-4663 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 4,922 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Home Shield phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Home Shield staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call American Home Shield is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 4,922 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call American Home Shield is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this American Home Shield number, but it is also the day with the shortest hold times.