How does American Home Shield work?

American Home Shield offers home warranty services that provide coverage for repair and replacement of various home systems and appliances. When a customer enrolls in a plan, they pay a monthly premium, and in return, they gain access to a network of professionals who handle repairs and replacements for systems like heating and cooling, plumbing, electrical, and major appliances such as refrigerators and dishwashers. When an issue arises, the customer can submit a service request through the American Home Shield website or app. A representative will then assess the request and determine the appropriate next steps. Typically, a service technician will be dispatched to diagnose the problem. If the issue is covered under the warranty, American Home Shield will cover the cost of repairs or replacement, minus a service fee that the customer pays directly to the technician at the time of service. It is important to note that coverage and exclusions may vary depending on the specific plan selected. American Home Shield offers several different plans to cater to various needs, so customers often choose one that best fits their home and budget. For more detailed information regarding specific plans, exclusions, or coverage details, one may refer to the current web page.