How quickly can I expect a service provider to be assigned to my request?

At American Home Shield, we understand the importance of a prompt response when it comes to your service request. Upon submitting your claim, we strive to assign a service provider as soon as possible to address your needs. The time it takes to assign a provider can vary based on multiple factors, including the availability of local contractors and the specific services required. However, we typically assign a service provider within 24-48 hours of your claim submission. Please note that more complex or specialized requests may require additional time for us to find the most suitable professional for the job. Rest assured, our team diligently works to expedite the process and provide you with a quality service experience.