Aliexpress Service Help Pages

Aliexpress Service Customer FAQ, Forum, and Online Help Desk

Average time to fix: (13 hours)
Busiest time: 1:45pm

Aliexpress Service Online Help at aliexpress.com - Info & Stats

Help desk address
http://www.aliexpress.com/help/contactus.htm?spm=2114.11010108.14.9.2m4lwe
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:45pm
Average turnaround time
13
Rank amongst all ways to reach them
1
Other means of communication
web, chat
Communication customer rating
65%
Quality of help rating
59%
Votes for online help
776
When this was last updated
Fri Apr 20 2018 08:00:00 GMT+0000 (UTC)

Aliexpress Service Help Pages: What to Know

This is the Aliexpress Service help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Aliexpress Service's best customer help page or faq or forum, this is the best entry point according to 14,682 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on aliexpress.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Aliexpress Service agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Aliexpress Service: General Information

Aliexpress Service does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Aliexpress Service using 2 different media: web, chat. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Aliexpress Service.

Aliexpress Service Contact Info

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