Air Canada Help Pages

Air Canada Customer FAQ, Forum, and Online Help Desk

Air Canada Help @
Customer Help
Average time to fix: (73 hours)
Busiest time: 3:15pm
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Recent Air Canada help topics searched

I need to select a seat on an existing reservation. I am unable to do so on the website.
Been waiting on a refund for over a month
Want to date change of ticket *Due to some emergency appointment
I lost my pr card And I have my Mexico trip next week. am I allowed to come back to Can...
Initially my flight from lot airlines was on ** Jan with returning of * march *now i ha...
Hello,***My connecting flight from Toronto to Dallas has a * hour and **-minute layover...
Need to talk to a human agent to cancel my International flight to India from Toronto b...
Want to change my flight date
Can’t check in online, says flight is cancelled but the flight is tomorrow. Online says...
Flight was cancelled. Rebooking?
Want to cancel my international flight with Air Canada, need to speak to a live agent t...
Urgent help regarding a departing flight
Reschedule an existing flight
Hello,**My connecting flight has a * hour and **-minute layover* I think this is imposs...
Need new booking flight to Montreal tomorrow at *:** pn
Change my flight due to new covid** restrictions
I would like to change my travel date

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Air Canada Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time73
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating84%
Quality of help rating78%
Votes for online help510
When this was last updatedMon Jan 10 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number514-393-3333

Air Canada Help Pages: What to Know

This is the Air Canada help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Air Canada's best customer help page or faq or forum, this is the best entry point according to 46,974 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (514-393-3333) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Air Canada agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Air Canada: General Information

Air Canada has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Air Canada using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 514-393-3333 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Air Canada.

Do Air Canada and GetHuman work together?

GetHuman has no relationship with Air Canada and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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