Air Canada Help Pages

Air Canada Customer FAQ, Forum, and Online Help Desk

Air Canada Help @ aircanada.com
Customer Help
  • It takes an average of 69 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:15am.
  • Common topics include Baggage Problem, Change Flight, Cancelled Flight, Refund a Charge, Complaint About a Flight, and more.
Since there is a phone number available, we have to recommend calling Air Canada and talking to a real human being instead of searching their help site for answers.

Recent Air Canada help topics searched

I have an existing booking. I will be flying tomorrow. I need to add a pet to my bookin...
I was charged for * of my carry-ons. My booking is *E*RBY. My carryons were within its...
I do not have access to my Aeroplan account
On the flight from Montreal to Winnipeg Flight *** Friday September ** Our plane was de...
change name on booking
bereavement flight booking
At the airport I found out my flight was cancelled. Also, I had been already rebooked o...
My name is Lulu Chen, my luggage has been delayed for two weeks, and I would like to ha...
Hello,*I received the attached voucher after a baggage issue with an Air Canada flight...
Two inquiries:**. Are we allowed a personal bag and a carry-on bag for my flight? It sa...
I am having trouble accruing points in a Singapore Airlines Frequent Flyer Programme be...
I have future flight credits. I was misinformed by Expedia that the expiration of my cr...
I am traveling with a psychiatric service dog. The flight was booked by Norweigan Cruis...
When I booked my flights on their official website app for the first time, I decided to...
I had a family emergency and i would like to change my flight to * weeks later and I ca...
I jasdeep want to book my ticket for * September but my agent booked it for * September

Air Canada Online Help at aircanada.com - Info & Stats

Help desk addresshttp://www.aircanada.com/en/customercare/index.html
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time69
Rank amongst all ways to reach them3
Other means of communicationphone, web, chat
Communication customer rating80%
Quality of help rating82%
Votes for online help514
When this was last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-247-2262

Air Canada Help Pages: What to Know

This is the Air Canada help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Air Canada's best customer help page or faq or forum, this is the best entry point according to 46,974 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-247-2262) which we show above. Sometimes when you dig through the various help topics and volumes on aircanada.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Air Canada agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Air Canada: General Information

Air Canada has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Air Canada using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-247-2262 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Air Canada.

Do Air Canada and GetHuman work together?

GetHuman has no relationship with Air Canada and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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